3 Credits, 3 Contacts

The course is a continuation of CIS 220 Computer Technician Essentials. Students will learn core advanced skills for installing, configuring, supporting and troubleshooting computer hardware and software. Computer networks and security will be discussed as well as customer service skill. In addition, this course will assist the student in preparing for the A+ Certification tests.

Prerequisite: CIS 101 or permission from the professor/instructor