Financial Aid Assistant

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REPORTS TO:
POSITION TYPE:
POSTING DATE:
Financial Aid Assistant
Director of Financial Aid
Full-Time, GOSSE Level III
October 12, 2021

DUTIES AND RESPONSIBILITIES:

Under the supervision of the Director of Financial Aid, employees in this position, perform a variety of clerical and support tasks pertaining to the financial aid process. Responsibilities include assisting current and prospective students with financial aid inquiries and the processing of financial aid applications. This position requires the ability to communicate with a high degree of diplomacy and professionalism while maintaining confidentiality. Requires knowledge of federal, state, and institutional financial aid rules and regulations. Examples of duties performed by this position include:

  1. Responds to financial aid inquiries and provides services as necessary for students, faculty, staff, and the public in person, by mail, electronically, and/or via telephone. Assists students on the use of myGOCC.
  2. Completes verification of student files to ensure compliance with federal and state regulations.
  3. Review and award institutional and external scholarships.
  4. Monitors enrollment levels and adjusts awards as necessary.
  5. Maintains work-study contracts, monitors hours, adjusts awards as required, and post job descriptions online and on campus.
  6. Cross-Trained to assist with customer service and walk in traffic within the student services division.
  7. Reviews and maintains the procedure manual for this position.
  8. Monitors and communicates with financial aid students requiring proof of attendance. Releases financial aid upon attendance verification.
  9. Process returns to Title IV calculations in a timely manner. Notifies Business Office of any results requiring action.
  10. Creates and mails SAP letters, as needed.
  11. Upon notification of identification of students requiring Exit Counseling, create and mail letters.
  12. Assist with office coverage during evening hours, including receiving payments for the Cashier’s Office. Provide reconciliation to Cashier’s Office as needed.
  13. Create and track delinquent and default loan mailings.
  14. Evaluate and coordinate the department’s web presence to ensure accurate, relevant, and comprehensible content. Maintain links, revise, update, and compose new content as needed.
  15. Other duties within the scope of this position as assigned by their supervisor.

COMMITTEE MEMBERSHIP: As assigned

REQUIRED QUALIFICATIONS:

  1. Associate Degree in related field.
  2. A comprehensive command of grammatical structure, sentence structure, spelling, punctuation and the ability to compose, in good form, various correspondences and mathematical aptitude.
  3. Knowledge and skill in Microsoft Office Suite (specifically Excel) and other standard office machines and equipment.
  4. Demonstrate keyboarding ability.

DESIRED QUALIFICATIONS:

  1. One (1) year relevant work experience.
  2. Familiarity with financial aid regulations and procedures.

To apply: Send cover letter, resume, unofficial transcripts, and three professional references to the Human Resources Department, Glen Oaks Community College, 62249 Shimmel Road, Centreville, MI 49032, or e-mail to hr@glenoaks.edu. You can also apply online. Position open until October 22, 2021 or until filled.


Glen Oaks Community College is an Affirmative Action/Equal Opportunity, Title IX, Section 504 Employer. This organization participates in E-verify. For more information, please visit the DHS E-verify site.

Director of Allied Health

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SUPERVISES:
POSITION TYPE:
POSTING DATE:
Director of Allied Health
Associate Dean of Health Sciences
Adjunct and Annual Faculty in Allied Health
Full-time, Administrative
October 1, 2021

GENERAL SUMMARY:

The Director of Allied Health is responsible for the organization, administration, periodic review, planning, policy development, fiscal management, evaluation, and general effectiveness of all Allied Health programs, and specifically the Medical Assistant program, within the Nursing division in
cooperation with the Associate Dean of Health Sciences.

DUTIES AND RESPONSIBILITIES:

  1. Lead curriculum development and revision for all Allied Health programs.
  2. Develop a yearlong schedule of Allied Health courses, ensure all sections are staffed.
  3. Recruit and advise students, resolve student concerns, maintain student files.
  4. Develop and revise documents and policies/procedures for Allied Health programs.
  5. In collaboration with the Associate Dean of Health Sciences, create and oversee budgets.
  6. Evaluate Allied Health program outcomes and program effectiveness.
  7. Assist with student learning outcome assessment efforts in Allied Health at the course, program, co-curricular, and institutional/general education levels.
  8. Maintain programmatic accreditation for the Medical Assistant program and/or other future programs.
  9. Hire, supervise, mentor and evaluate faculty (including adjunct clinical instructors, part-time faculty and clinical coordinators).
  10. Develop/maintain affiliations with clinical agencies (serve as liaison, schedule, evaluate, ensure compliance with accreditation standards) and supervise clinical instructors.
  11. Coordinate work-based learning components (practicums) of Allied Health programs.
  12. Assist with developing partnerships for sending and receiving institutions and programs at K-12 schools, colleges, and universities.
  13. Communicate with internal and external stakeholders of Allied Health programs, promote public relations for GOCC and Allied Health programs through community involvement.
  14. Maintain required training, licensure and/or certification.
  15. Maintain confidentiality of privileged information and adheres to applicable privacy laws.
  16. Demonstrate sensitivity, understanding and respect of diverse populations.
  17. Assist with the Carl D. Perkins Local grant work related to Allied Health programs, including the PROE process for State-approved occupational programs.
  18. As needed, teach up to 15 contact hours of Allied Health courses per year, with any teaching assignments determined annually in collaboration with the Dean of Health Sciences.
  19. Other duties as assigned by supervisor within the scope of this position.

COMMITTEE MEMBERSHIP: As assigned by supervisor.

REQUIRED QUALIFICATIONS:

  1. An Associate degree in any discipline.
  2. An equivalent of three years full-time Medical Assisting clinical experience, and a minimum of 1 year teaching experience, or an equivalent combination of training and experience.
  3. Required to hold and maintain 1 of the following credentials: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA) or CMAC (AMCA).
  4. Excellent communication skills, orally and in writing.
  5. Exceptional organizational Skills.

PREFERRED QUALIFICATIONS:

  1. Knowledge in curriculum design, program administration, evaluation, and instruction, education methods, administration, and current accreditation and certification procedures.
  2. Ability to independently analyze and make recommendations regarding programs, procedures, and operations with regard to areas of responsibility.
  3. Ability to work independently with minimal supervision in a team-based environment.
  4. Working skill in the use of databases, spreadsheet applications, and word processing.
  5. Experience as a faculty member, adjunct instructor, or staff member at an institution of higher education, especially a community college.

To apply: Send cover letter, resume, unofficial transcripts, and three professional references to the Human Resources Department, Glen Oaks Community College, 62249 Shimmel Road, Centreville, MI 49032, or e-mail to hr@glenoaks.edu or attach to our online application. Position open until October 14, 2021 or until filled.


Glen Oaks Community College is an Affirmative Action/Equal Opportunity, Title IX, Section 504 Employer. This organization participates in E-verify. For more information, please visit the DHS E-verify site.

Dean of Academics

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POSITION TYPE:
POSTING DATE:
Dean of Academics
Vice President of Academics
Adjunct and Annual Faculty
Full-time, Administrative
Sept. 17, 2021

GENERAL SUMMARY:

The Dean of Academics is responsible for leadership, human resource development, and for administration within the Academic division, in cooperation with the Vice President of Academics.

DUTIES AND RESPONSIBILITIES:

  1. Develop and monitor the master schedule of offerings and yearlong schedule, subject to VPA/CAO final approval.
  2. Add full-time faculty section teaching requests to schedule drafts for VPA/CAO approval, and assign annual and part-time instructors to teach sections not selected by full-time faculty.
  3. Coordinate with K-12 partners to schedule, staff, and monitor on-site class offerings.
  4. Hire, onboard, mentor, supervise, and evaluate part-time (adjunct and annual) faculty.
  5. Organize and coordinate the adjunct faculty orientation.
  6. Assist with the development and revision of courses, programs, and Guided Pathways.
  7. Assist with developing partnerships with K-12 schools, colleges and universities, and business/industry and community organizations.
  8. Assist with maintaining, updating, and reviewing Academic materials in the catalog.
  9. Assist with faculty and staff student learning outcome assessment efforts at the course, program, co-curricular, and institutional/general education levels.
  10. Assist with the Carl D. Perkins Local and Local Leadership grants, including the PROE process for State-approved occupational programs.
  11. Participate in and/or chair committees such as Distance Learning Advisory Team, Higher Quality Teaching and Learning, or Program Review.
  12. Assist with gathering, compiling and disseminating statistical information about the activities of the academic department.
  13. Assist with work-based learning (internships, apprenticeships, etc.) and training classes.
  14. Work with the campus staff to appropriately research, direct, and address student questions, appeals, and other related matters.
  15. Assist with establishing and maintaining student groups.
  16. Other duties as assigned by supervisor within the scope of this position.

COMMITTEE MEMBERSHIP: As assigned by supervisor.

REQUIRED QUALIFICATIONS:

  1. Master’s Degree required, Doctorate preferred.
  2. Experience in a post-secondary leadership position.
  3. Excellent communication skills, orally and in writing.
  4. Exceptional organizational Skills.

PREFERRED QUALIFICATIONS:

  1. Doctoral degree.
  2. Experience as a department chair or academic dean/associate dean.
  3. Experience as a faculty member, adjunct instructor, or staff member at a community college.

To apply: Send cover letter, resume, and three professional references to the Human Resources Department, Glen Oaks Community College, 62249 Shimmel Road, Centreville, MI 49032, or e-mail to hr@glenoaks.edu. You can also apply online. Position open until October 1, 2021 or until filled.


Glen Oaks Community College is an Affirmative Action/Equal Opportunity, Title IX, Section 504 Employer. This organization participates in E-verify. For more information, please visit the DHS E-verify site.

Director of Housing Operations and Residential Life

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REPORTS TO:
SUPERVISES:
POSITION TYPE:
POSTING DATE:
Director of Housing Operations and Residential Life
VP of Student Services
Assistant Director of Housing/Housing Staff
Full-time, Administrative
Sept. 14, 2021

GENERAL SUMMARY:

The Director of Housing Operations and Residential Life oversees all administrative and operational functions of the Devier Student Suites, the college’s 106 bed residence hall. Areas of responsibility include, but are not limited to, fiscal oversight, leasing and marketing, programming and student development, enforcement of policies, and supervision of employees. These responsibilities require a combination of managerial and interpersonal skills aimed at supporting the housing staff and residents while running a fiscally efficient operation. The Director of Housing Operations and Residential Life must work collaboratively with campus departments and community partners. The Director will participate in an on-call rotation for emergency response and must reside within 30 minutes of campus.

DUTIES AND RESPONSIBILITIES:

  1. Recruit, hire, train, supervise, and evaluate housing staff.
  2. Implement goals and priorities that align with the college’s mission and Strategic Plan.
  3. Maintain operational functions, including but not limited to key distribution and collection, damage assessment, reporting, purchasing, maintenance requests, hall openings and closings, and duty-rotation schedules.
  4. Guide the development and execution of residential life curriculum and student programming within the residential community.
  5. Serve as a conduct officer, track violations of the housing handbook, and maintain records.
  6. Demonstrate sensitivity to and understanding of students with varying abilities and diverse academic, socioeconomic, cultural, and ethnic backgrounds.
  7. Collaborate with the Executive Director of Communications and Marketing for publications, marketing, and recruitment materials. Update web site information pertaining to housing.
  8. Provide fiscal oversight by managing the operating and capital budgets which includes development of annual budget proposals.
  9. Manage annual “turn” of units between contracts including communication with vendors, housing and contract maintenance staff, and walking units for final preparation prior to student move in.
  10. Participate in recruitment events and New Student Orientations to market the residential community.
  11. Manage housing preparation for summer camps, conferences, internships, and programs, etc.
  12. Assist with the operation of the Campus Cupboard, the college’s food pantry.
  13. Provide weekly status reports to the Vice President of Student Services.
  14. Require a regular work day with additional responsibilities in the evenings, on weekends and on college break days as needed.
  15. Other duties as assigned by the supervisor within the scope of this position.

COMMITTEE MEMBERSHIP: As assigned by supervisor.

REQUIRED QUALIFICATIONS:

  1. Master’s Degree in college student personnel, higher education administration, or a related field.
  2. Minimum of three years of relevant professional experience.
  3. Applied understanding of student development theory.
  4. Supervisory experience.
  5. Knowledge of risk management and crisis response related to student housing.

PREFERRED QUALIFICATIONS:

  1. Experience with Datatel Colleague or other student information systems.
  2. Experience with Maxient or other student conduct software.

To apply: Send cover letter, resume, and three professional references to the Human Resources Department, Glen Oaks Community College, 62249 Shimmel Road, Centreville, MI 49032, or e-mail to hr@glenoaks.edu. Position open until September 28, 2021 or until filled.


Glen Oaks Community College is an Affirmative Action/Equal Opportunity, Title IX, Section 504 Employer. This organization participates in E-verify. For more information, please visit the DHS E-verify site.