Computer Science – Glen Oaks Community College

August 26, 2022

133 Views

Program OverviewCourse Guide

The Cybersecurity certificate of achievement is designed for students interested in obtaining basic skills in the area of protecting computer systems and networks, preparing students for career advancement, and serving as a concentration option for the Associate of Applied Science in CIS degree. Students will learn about the vulnerabilities of hardware and software systems, as well as perform network security testing. Students will gain hands-on experience in securing hardware and software. This program serves as preparation for Cisco and CompTIA industry certifications.

Cybersecurity Certificate (30 credit hours)

CIS 151 Ethical Hacking I*	3Credits
CIS 161 Cybersecurity Operations*	3Credits
CIS 172 Linux Operating Systems*	3Credits
CIS 240 Introduction to Networking*	3Credits
Total Credits:	12 Credits
*Course has a prerequisite(s)

Current/Updated: Fall 2021

Computer Support Technician Certificate of Achievement

August 26, 2022

139 Views

Program OverviewCourse Guide

The Computer Support certificate of achievement is designed to prepare students to provide computer support services, including installation, troubleshooting and management of operating systems, computer components, mobile devices, and peripherals. Students will also learn to provide assistance in productivity software, network installation, configuration, support, and security.

Required Coursework

CIS 101 Intro to Computers & Software	4 credit
OR
CIS 121 Computer Science I	4 credits
CIS 220 Computer Technician Essentials*	3 credits
CIS 224 Computer Repair Essentials*	3 credits
CIS 240 Intro to Networking*	3 credits
CIS 245 Network Security*	3 credits
Total:	16 credits
*Course has a prerequisite

Effective: Fall 2021

Associate of Science in Computer Information Systems

August 26, 2022

231 Views

Program OverviewCourse Guide

The Associate of Science in Computer Information Systems (CIS) degree prepares students for various roles in the Information Technology (IT) industry including computer networking, repair and helpdesk. This degree program includes Michigan Transfer Agreement courses and certificate options that prepare students for further education and cover the objectives for several industry certifications including A+, Network+, Linux+, Security+, Cisco Certified Network Administrator, Microsoft Certified IT Professional and Microsoft Office Specialist.

Communications (6 credit hours required)

ENG 121 English Composition I	3 credits
COM 150 Public Speaking	3 credits
OR
ENG 121 English Composition II	3 credits

Humanities (Choose 2 courses from 2 different prefixes; 7-8 credit hours required)

ART 100 Art Appreciation	4 credits
ART 220 History of Art I	4 credits
ART 221 History of Art II	4 credits
ENG 201 Women & Literature	4 credits
ENG 233 Children’s Literature	4 credits
HIST 101 Western Civilizations I: Ancient World-1715	4 credits
HIST 102 Western Civilizations II	4 credits
HUM 101 Modern Culture & the Arts	4 credits
HUM 234 World Mythologies	4 credits
LNG 161 Spanish I	4 credits
LNG 162 Spanish II	4 credits
LNG 163 Spanish III	4 credits
LNG 261 Spanish IV	4 credits
MUS 150 Music Appreciation	4 credits
PHIL 210 Ethics	4 credits
PHIL 230 Intro to Philosophy	3 credits
REL 231 Comparative Religion	4 credits
REL 233 New Testament	4 credits

Mathematics (choose 4 credit hours):

MATH 151 College Algebra*	4 credits
MATH 161 Calculus I & Analytic Geometry	4 credits
MATH 201 Intro to Statistics	4 credits

Natural Science (Choose 2 courses from 2 different prefixes – one must have a lab; 7-9 credit hours required)

BIO 101 Human Biology	3 credits
BIO 110 Biological Form & Function	3 credits
BIO 120 Introduction to Biology	4 credits
BIO 121 Molecular & Cellular Biology	4 credits
BIO 122 Organismal Biology	4 credits
BIO 125 Environment & Society	3 credits
BIO 210 Human Anatomy & Physiology I	4 credits
BIO 211 Human Anatomy & Physiology II	4 credits
BIO 230 Microbiology	4 credits
CHEM 130 Chemistry	4 credits
CHEM 133 General Chemistry I	4 credits
CHEM 134 General Chemistry II	4 credits
CHEM 210 Organic Chemistry I	4 credits
CHEM 211 Organic Chemistry II	4 credits
GEOG 142 Physical Geography	4 credits
GEOL 145 Physical Geology	4 credits
PHYS 144 Astronomy	4 credits
PHYS Physics I	5 credits
PHYS 253 Physics II	4 credits

Social Sciences (Choose 2 courses from 2 different prefixes; 6-8 credit hours required)

ECON 203 Principles of Economics – MICRO	4 credits
ECON 204 Principles of Economics – MACRO	4 credits
HIST 101 Western Civilizations I: Ancient World-1715	4 credits
HIST 102 Western Civilizations II	4 credits
HIST 201 US History I	4 credits
HIST 202 US History II: Reconstruction-Present	4 credits
HIST 204 History of Michigan	4 credits
PSI 110 American Government & Political Science	4 credits
PSI 111 State & Local Government	3 credits
PSY 101 Psychology	4 credits
PSY 201 Psychology & Personality	3 credits
PSY 210 Human Growth & Development	4 credits
PSY 220 Abnormal Psychology	4 credits
PSY 250 Human Sexuality	4 credits
PSY 260 Social Psychology	4 credits
SOC 120 Principles of Sociology	4 credits
SOC 121 Modern Social Problems	4 credits
SOC 220 Marriage & Family Living	4 credits

Certificate Courses (Select one of the following; 30-31 credit hours required)

Computer Support Technician Certificate	31 credits
Network Technician Certificate	30 credits

Total Credits	60-66
*Course has a prerequisite

Current/Updated: 08/05/2019

Scope & Sequence:

Computer Support Technician

Fall 1	Winter 1	Fall 2	Winter 2
CIS 121	CIS 112	CIS 245	CIS 172 OR 243
CIS 220	CIS 224	CIS 113 or 151	CIS 270
CIS 240	CIS 241	MTA HUMANITIES	MTA NATURAL SCIENCE
ENG 121	MTA COMMUNICATIONS	MTA SOCIAL SCIENCE	MTA SOCIAL SCIENCE
MTA HUMANITIES	MTA MATHEMATICS	MTA NATURAL SCIENCE w/LAB

Network Administration Technician

Fall 1	Winter 1	Fall 2	Winter 2
CIS 112	CIS 113	CIS 114	CIS 244
CIS 240	CIS 241	CIS 243	CIS 270
CIS 172	CIS 245	MTA NATURAL SCIENCE w/LAB	MTA NATURAL SCIENCE
ENG 121	MTA COMMUNICATIONS	MTA SOCIAL SCIENCE	MTA SOCIAL SCIENCE
MTA HUMANITIES	MTA MATHEMATICS

Cybersecurity Certificate

April 14, 2020

2362 Views

Program OverviewCourse Guide

The Cybersecurity certificate is designed for students interested in a career in the area of protecting computer systems and networks, preparing students for career advancement and serving as the major core of the Associate of Arts in Cybersecurity degree for transfer students. Students will learn about the vulnerabilities of hardware and software systems, perform network security testing, including countermeasure testing and the risk factor analysis needed to design a flexible and comprehensive security plan. Students will gain skills in providing for business continuity and disaster recovery. They can sit for the following industry certifications: CompTIA Linux+ and Security+; CCENT; CCNA Cyber Ops (SECOPS); and Microsoft Technology Associate.

Cybersecurity Certificate (30 credit hours)

CIS 102 Cisco I*	3Credits/3Contacts
CIS 103 Cisco II*	3Credits/3Contacts
CIS 104 Cisco III*	3Credits/3Contacts
CIS 151 Ethical Hacking I*	3Credits/3Contacts
CIS 152 Ethical Hacking II*	3Credits/3Contacts
CIS 161 Cybersecurity Operations*	3Credits/3Contacts
CIS 172 Linux Operating Systems*	3Credits/3Contacts
CIS 245 Introduction to Security*	3Credits/3Contacts
CIS 270 PC Operating Systems*	3Credits/3Contacts
CIS 272 Linux OS Administration*	3Credits/3Contacts
Total:	30 Credits
*Course has a prerequisite(s)

NOTE: No courses under the 100 level will be accepted toward this degree. A grade of 2.0 or higher is required for any courses in the general education (MTA) areas.
Scope & Sequence:

Fall 1	Winter 1
CIS 102	CIS 103
CIS 151	CIS 152
CIS 161	CIS 104
CIS 172	CIS 245
CIS 270	CIS 272

Current/Updated: 04/08/2020

Associate of Arts in Cybersecurity

April 14, 2020

2571 Views

Program OverviewCourse Guide

The Associate of Arts in Cybersecurity degree is designed for students interested in a career in the area of protecting computer systems and networks. It is designed to fulfill the Michigan Transfer Agreement (MTA) requirements while providing flexibility in preparing students for transfer to a four-year institution. Students will learn about the vulnerabilities of hardware and software systems, perform network security testing, including countermeasure testing and the risk factor analysis needed to design a flexible and comprehensive security plan. Students will gain skills in providing for business continuity and disaster recovery. They can sit for the following industry certifications: CompTIA Linux+ and Security+; CCENT; CCNA Cyber Ops (SECOPS); and Microsoft Technology Associate. Since transfer requirements vary widely, it is important to consult with an advisor if you plan to transfer to a college or university.

Communications

ENG 121 English Composition*	3 credits/3 contacts
COM 150 Public Speaking* OR	3 credits/3 contacts
ENG 122 English Composition II*	3 credits/3 contacts

Humanities (choose 2 courses from 2 different prefixes)

ART 100 Art Appreciation*	4 Credits/4 Contacts
ART 220 History of Art I*	4 Credits/4 Contacts
ART 221 History of Art II*	4 Credits/4 Contacts
ENG 201 Women in Literature*	4 Credits/4 Contacts
ENG 233 Children’s Literature*	4 Credits/4 Contacts
HIST 101 Western Civilization I*	4 Credits/4 Contacts
HIST 102 Western Civilization II*	4 Credits/4 Contacts
HUM 101 Modern Culture & the Arts*	4 Credits/4 Contacts
HUM 234 World Mythologies *	4 Credits/4 Contacts
LNG 161 Spanish I	4 Credits/4 Contacts
LNG 162 Spanish II*	4 Credits/4 Contacts
LNG 163 Spanish III*	4 Credits/4 Contacts
LNG 261 Spanish IV*	4 Credits/4 Contacts
MUS 150 Music Appreciation*	4 Credits/4 Contacts
PHIL 210 Ethics*	4 Credits/4 Contacts
PHIL 230 Philosophy*	3 Credits/3 Contacts
REL 231 Comparative Religion*	4 Credits/4 Contacts
REL 232 Old Testament*	4 Credits/4 Contacts
REL 233 New Testament*	4 Credits/4 Contacts

Mathematics (choose one, Calculus recommended):

MATH 151 College Algebra* OR	4 Credits/4 Contacts
MATH 161 Calculus I & Geometry*	4 Credits/4 Contacts

Natural Science (choose 2 courses from 2 different prefixes – 1 must have a lab)

BIO 101 Human Biology*	3 Credits/5 Contacts
BIO 110 Biological Form and Function*	3 Credits/3 Contacts
BIO 120 Biology*	4 Credits/5 Contacts
BIO 121 Cellular Biology*	4 Credits/5 Contacts
BIO 122 Organismal Biology*	4 Credits/5 Contacts
BIO 125 Environment and Society*	3 Credits/3 Contacts
BIO 201 Ecology*	4 Credits/5 Contacts
BIO 210 Human Anatomy & Physiology I*	4 Credits/6 Contacts
BIO 211 Human Anatomy & Physiology II*	4 Credits/6 Contacts
BIO 212 Pathophysiology*	4 Credits/4 Contacts
BIO 220 General Genetics*	3 Credits/3 Contacts
BIO 230 Microbiology*	4 Credits/6 Contacts
CHEM 130 Chemistry*	4 Credits/5 Contacts
CHEM 133 General Chemistry I*	4 Credits/6 Contacts
CHEM 134 General Chemistry II*	4 Credits/6 Contacts
CHEM 210 Organic Chemistry I	4 Credits/6 Contacts
CHEM 211 Organic Chemistry II	4 Credits/6 Contacts
GEOG 142 Physical Geography*	4 Credits/5 Contacts
GEOL 145 Physical Geology*	4 Credits/5 Contacts
PHYS 144 Astronomy*	4 Credits/5 Contacts
PHYS 251 Physics I*	5 Credits/7 Contacts
PHYS 253 Physics II*	5 Credits/7 Contacts

Social Sciences ((choose 2 courses from 2 different prefixes)

ECON 203 Principles of Economics (Micro)*	4 Credits/4 Contacts
ECON 204 Principles of Economics (Macro)*	4 Credits/4 Contacts
HIST 101 Western Civilization I*	4 Credits/4 Contacts
HIST 102 Western Civilization II *	4 Credits/4 Contacts
HIST 201 U.S. History I*	4 Credits/4 Contacts
HIST 202 U.S. History II*	4 Credits/4 Contacts
HIST 204 History of Michigan*	4 Credits/4 Contacts
PSI 110 American Gov. and Political Science*	4 Credits/4 Contacts
PSI 111 State & Local Government*	3 Credits/3 Contacts
PSY 101 Psychology*	4 Credits/4 Contacts
PSY 201 Psychology & Personality*	3 Credits/3 Contacts
PSY 210 Human Growth & Development*	4 Credits/4 Contacts
PSY 220 Abnormal Psychology*	4 Credits/4 Contacts
PSY 250 Human Sexuality*	4 Credits/4 Contacts
PSY 260 Social Psychology*	4 Credits/4 Contacts
SOC 120 Principles of Sociology*	4 Credits/4 Contacts
SOC 121 Modern Social Problems*	4 Credits/4 Contacts
SOC 220 Marriage & Family*	4 Credits/4 Contacts

Cybersecurity Certificate (30 credit hours)

CIS 102 Cisco I*	3Credits/3Contacts
CIS 103 Cisco II*	3Credits/3Contacts
CIS 104 Cisco III*	3Credits/3Contacts
CIS 151 Ethical Hacking I*	3Credits/3Contacts
CIS 152 Ethical Hacking II*	3Credits/3Contacts
CIS 161 Cybersecurity Operations*	3Credits/3Contacts
CIS 172 Linux Operating Systems*	3Credits/3Contacts
CIS 245 Introduction to Security*	3Credits/3Contacts
CIS 270 PC Operating Systems*	3Credits/3Contacts
CIS 272 Linux OS Administration*	3Credits/3Contacts
Total:	61-65 Credits
*Course has a prerequisite(s)

NOTE: No courses under the 100 level will be accepted toward this degree. A grade of 2.0 or higher is required for any courses in the general education (MTA) areas.
Scope & Sequence:

Fall 1	Winter 1	Fall 2	Winter 2
CIS 102	CIS 103	CIS 104	CIS 270
CIS 151	CIS 152	MATH 151 OR 161	CIS 272
CIS 172	CIS 161	MTA Humanities course	MTA Natural Science course
ENG 121	CIS 245	MTA Natural Science w/ lab	MTA Social Science course
MTA Humanities course	COM 150 or ENG 122	MTA Social Science course	MTA Humanities course

Tuition is calculated on contact hours.

Current/Updated: 05/14/2020

Person working at multiple computers at once

Associate of Arts in Computer Science

April 14, 2020

2386 Views

Program OverviewCourse Guide

The Associate of Arts in Computer Science degree will provide the foundational requirements to students who wish to transfer to a four-year institution and pursue a bachelor’s degree in Computer Science. It is designed to fulfill the Michigan Transfer Agreement (MTA) requirements while providing flexibility in preparing students for transfer. In addition to general education and mathematics, students will receive appropriate preparation in computer programming algorithms, data structures, fundamental syntax of an object-oriented language, data types, control structures, file I/O, classes, objects, methods, and arrays. Since transfer requirements vary widely, it is important to consult with an advisor if you plan to transfer to a college or university.

Communications (6 credit hours required)

ENG 121 English Composition*	3 credits/3 contacts
COM 150 Public Speaking* OR	3 credits/3 contacts
ENG 122 English Composition II*	3 credits/3 contacts

Humanities (choose 2 courses from 2 different prefixes)

ART 100 Art Appreciation*	4 Credits/4 Contacts
ART 220 History of Art I*	4 Credits/4 Contacts
ART 221 History of Art II*	4 Credits/4 Contacts
ENG 201 Women in Literature*	4 Credits/4 Contacts
ENG 233 Children’s Literature*	4 Credits/4 Contacts
HIST 101 Western Civilization I*	4 Credits/4 Contacts
HIST 102 Western Civilization II*	4 Credits/4 Contacts
HUM 101 Modern Culture & the Arts*	4 Credits/4 Contacts
HUM 234 World Mythologies *	4 Credits/4 Contacts
LNG 161 Spanish I	4 Credits/4 Contacts
LNG 162 Spanish II*	4 Credits/4 Contacts
LNG 163 Spanish III*	4 Credits/4 Contacts
LNG 261 Spanish IV*	4 Credits/4 Contacts
MUS 150 Music Appreciation*	4 Credits/4 Contacts
PHIL 210 Ethics*	4 Credits/4 Contacts
PHIL 230 Philosophy*	3 Credits/3 Contacts
REL 231 Comparative Religion*	4 Credits/4 Contacts
REL 232 Old Testament*	4 Credits/4 Contacts
REL 233 New Testament*	4 Credits/4 Contacts

Mathematics (8-12 credit hours):

MATH 151 College Algebra* (IF NEEDED	4 Credits/4 Contacts
MATH 161 Calculus I & Geometry*	4 Credits/4 Contacts
MATH 201 Statistics*	4 Credits/4 Contacts

Natural Science (choose 2 courses from 2 different prefixes – 1 must have a lab)

BIO 101 Human Biology*	3 Credits/5 Contacts
BIO 110 Biological Form and Function*	3 Credits/3 Contacts
BIO 120 Biology*	4 Credits/5 Contacts
BIO 121 Cellular Biology*	4 Credits/5 Contacts
BIO 122 Organismal Biology*	4 Credits/5 Contacts
BIO 125 Environment and Society*	3 Credits/3 Contacts
BIO 201 Ecology*	4 Credits/5 Contacts
BIO 210 Human Anatomy & Physiology I*	4 Credits/6 Contacts
BIO 211 Human Anatomy & Physiology II*	4 Credits/6 Contacts
BIO 212 Pathophysiology*	4 Credits/4 Contacts
BIO 220 General Genetics*	3 Credits/3 Contacts
BIO 230 Microbiology*	4 Credits/6 Contacts
CHEM 130 Chemistry*	4 Credits/5 Contacts
CHEM 133 General Chemistry I*	4 Credits/6 Contacts
CHEM 134 General Chemistry II*	4 Credits/6 Contacts
CHEM 210 Organic Chemistry I	4 Credits/6 Contacts
CHEM 211 Organic Chemistry II	4 Credits/6 Contacts
GEOG 142 Physical Geography*	4 Credits/5 Contacts
GEOL 145 Physical Geology*	4 Credits/5 Contacts
PHYS 144 Astronomy*	4 Credits/5 Contacts
PHYS 251 Physics I*	5 Credits/7 Contacts
PHYS 253 Physics II*	5 Credits/7 Contacts

Social Sciences ((choose 2 courses from 2 different prefixes)

ECON 203 Principles of Economics (Micro)*	4 Credits/4 Contacts
ECON 204 Principles of Economics (Macro)*	4 Credits/4 Contacts
HIST 101 Western Civilization I*	4 Credits/4 Contacts
HIST 102 Western Civilization II *	4 Credits/4 Contacts
HIST 201 U.S. History I*	4 Credits/4 Contacts
HIST 202 U.S. History II*	4 Credits/4 Contacts
HIST 204 History of Michigan*	4 Credits/4 Contacts
PSI 110 American Gov. and Political Science*	4 Credits/4 Contacts
PSI 111 State & Local Government*	3 Credits/3 Contacts
PSY 101 Psychology*	4 Credits/4 Contacts
PSY 201 Psychology & Personality*	3 Credits/3 Contacts
PSY 210 Human Growth & Development*	4 Credits/4 Contacts
PSY 220 Abnormal Psychology*	4 Credits/4 Contacts
PSY 250 Human Sexuality*	4 Credits/4 Contacts
PSY 260 Social Psychology*	4 Credits/4 Contacts
SOC 120 Principles of Sociology*	4 Credits/4 Contacts
SOC 121 Modern Social Problems*	4 Credits/4 Contacts
SOC 220 Marriage & Family*	4 Credits/4 Contacts

Required Courses (15 credit hours)

CIS 121 Computer Science I*	4 Credits/4 Contacts
CIS 122 Computer Science II*	4 Credits/4 Contacts
CIS 132 Java Programming*	4 Credits/4 Contacts
CIS 221 Data Structures*	3 Credits/3 Contacts

Elective Courses

Minimum of 2 elective credit hours as needed to reach 60 total credits
Total:	60 Credits
*Course has a prerequisite(s)

Scope & Sequence:

Fall 1	Winter 1	Fall 2	Winter 2
CIS 121	CIS 122	CIS 221	CIS 132
ENG 121	COM 150 or ENG 122	MATH 201	MTA Humanities course
MATH 151	MATH 161	MTA Humanities course	MTA Natural Science course
MTA Social Science course	MTA Humanities course	MTA Natural Science w/ lab	MTA Social Science course

Current/Updated: 04/08/2020

System administration, man is working in data center with laptop

Network Administration Technician Certificate

August 9, 2018

2976 Views

Program OverviewCourse Guide

Network Administration plays a vital part in all companies from start-ups to the largest global players. Network Administration is a highly sought after skill that can provide students with job security and enhanced earning potential. The Network Administration program is an affordable and convenient way to get the training students need to launch a rewarding career in the expanding IT field. The certificate provides a comprehensive overview of networking concepts and skills, from network applications to the protocols and services provided to those applications by the lower layers of the network, with an emphasis on practical application and workforce readiness. Also, the certificate teaches the advanced skills needed to install, configure, monitor, and troubleshoot small to medium-sized networks and manage wireless, and security. Completion of this certificate can prepare students for industry-wide certification. The Network Administration Certificate can also be used toward an Associate of Applied Science in Technology Degree.

Required Coursework (40 hours)

CIS 101 Introduction to Computers	4 credits
CIS 102 Cisco I*	3 credits
CIS 103 Cisco II*	3 credits
CIS 104 Cisco III*	3 credits
CIS 105 Cisco IV*	3 credits
CIS 172 Linux Operating Systems*	3 credits
CIS 220 Computer Technician Essentials*	3 credits
CIS 240 Introduction to Networking*	3 credits
CIS 241 Install and Configure a Windows Network*	3 credits
CIS 243 Administrating a Windows Server*	3 credits
CIS 244 Advanced Management of Windows Network*	3 credits
CIS 245 Network Security*	3 credits
CIS 248 Networking Capstone Project*	3 credits
Total:	40 credits
*Course has a prerequisite(s)

Effective: Fall 2015
Revised: 12/21/16

Computer Support Technician Certificate

August 9, 2018

3292 Views

Program OverviewCourse GuideAdditional Information

The purpose of this certificate is to prepare the student for an entry-level computer support or repair position. The student will learn to perform tasks such as installation, configuration, diagnosing, preventive maintenance, and optimization of PC hardware and software. Computer network and security concepts will be taught, as well as, customer service skills. The core computer courses will map to the latest CompTIA certification objective. This certificate may be applied toward the Associate of Applied Science in Business or Associate of Applied Science in Technology.

Required Coursework (33 credit hours)

CIS 101 Introduction to Computers & Software	4 credits
CIS 102 CISCO I*	3 credits
CIS 117 Visual Basic Programming for Microcomputers*	3 credits
CIS 220 Computer Technician Essentials	3 credits
CIS 224 Computer Repair Essentials*	3 credits
CIS 240 Introduction to Networking*	3 credits
CIS 241 Install and Configure a Windows Network*	3 credits
CIS 243 Administrating a Windows Server*	3 credits
CIS 245 Network Security*	3 credits
CIS 270 PC Operating Systems*	3 credits
CIS 290 Capstone Project*	2 credits

Choose a minimum of 5 credits from the following CIS courses:

CIS 100 Using the Internet	1 credit
CIS 103 Cisco II	3 credits
CIS 214 Presentation Graphics & Publishing	3 credits
CIS 227 Concepts of Spreadsheets Level I	3 credits
CIS 233 Concepts of Word Processing Level II	3 credits
CIS 234 Database Applications	3 credits
CIS 252 Web Design I	3 credits
CIS 253 Web Design II	3 credits
CIS 254 Web Design III	3 credits
Total:	38-39 credits
*Course has a prerequisite

Effective: Fall 2011
Revised: 12/19/16

Employment Information

Corporate Positions

Graduates with this certificate
will be qualified to work in a
mobile or corporate technical
environment with a high level of
face-to-face interaction. Job
titles in some organizations
describing the role of this
individual may be: Enterprise
technician, IT administrator, field
service technician, PC technician
and others.

Computer Support Technicians provide help and support to people and organizations using computer software or equipment. They may also install, repair and maintain different types of computer equipment. The technician may focus on networks and servers, or other areas.

Several thousand new computer support specialists will be needed in Michigan by 2020, according to the Michigan Department of Energy, Labor and Economic Growth. The number of computer support specialists is expected to grow by 31 percent and they will earn close to $22 per hour.

The Business and Computer Sciences department at Glen Oaks Community College is meeting this occupational need with a certificate that prepares students for entry-level computer support and repair positions. The certificate requires 32 credit hours, including 29 core credits and three credits hours from an elective course like Web Page Design, Advanced Visual Basic Programming or Network Administration (Windows NOS).

Is this for me?
Computer support technicians should enjoy working with people, be open-minded to learning new technology and be able to multitask. It is important for those employed in this profession to have patience and know that there will be times when there will be extended hours outside the normal work day.

Glen Oaks Program
The Computer Support Technician certificate prepares students for entry-level computer support or repair positions. Students learn hardware and operating systems skills necessary to work in support for both local and wide area network environments.Students learn to perform tasks such as installation, configuration, diagnosing, preventive maintenance and optimization of PC hardware and software. Computer network and security concepts are taught, along with customer service skills.

The core computer courses will map to the latest Comp TIA certification objective.

Teenage girl working on some engineering project at home.

Associate of Applied Science in Computer Information Systems

August 1, 2018

3751 Views