Coronavirus Update

GOCC’s Response to COVID-19

Glen Oaks Community College takes the safety of students, employees, and the community seriously. We are following the Centers for Disease Control’s (CDC) and public health officials’ guidance and recommendations and will continue to monitor the spread of the virus. GOCC has response plans in place should the outbreak become widespread and affect the college community.

Notice concerning laptop/hot spot needs (March 31, 2020 Update)

ATTENTION STUDENTS:

IMPORTANT NOTICE: If you are in need of a laptop or WI-FI hot spot while campus is closed, please read below and complete this form or contact your academic advisor ASAP.

The college has been working hard to address issues as they arise during this COVID-19 crisis. One area of concern has been the limitations students experience due to having either no access to a computer/laptop or no access to the internet.

If you are in need of a laptop or hot spot while the campus is closed, please complete the following request form, and a staff member will follow up with you: Laptop/Hotspot Request Form

Laptops will be available for pick up tomorrow, April 1, between 9:00 a.m.-2:00 p.m.; however, you must have completed the request form and have been sent your scheduled pick up time prior to showing up to the college. Our IT Department is scheduling only two students per block of time for the safety of students and our staff. Hot spots are on order and will not be available until next week. Both laptops and hot spots will be checked out to students on a first-come, first-served basis.

We ask faculty, staff, and students to help us spread the word. If you are aware of a fellow GOCC student who may not have received our previous emails or texts and needs access to a laptop or hot spot, please send an academic advisor or me the name of that student, so we can reach out.

Because supplies are limited, we ask that only students who have no computer/laptop or those who have no internet in their household complete the request form.

Devier Suite students to receive prorated refunds (March 27, 2020)

As a result of the decision to complete classes online throughout the remainder of the winter semester, Glen Oaks Community College is refunding prorated housing fees to the residents of the Devier Student Suites. The campus and housing facilities closed on March 15 in response to limit the spread of the coronavirus.

“Students will receive a full proration and will be reimbursed for every day that the building was closed,” said April Yost, director of student housing. “Student accounts will be credited and adjusted accordingly and any remaining credit balance will be issued via check. The checks are scheduled to be sent out the second week of April.”

Students residing in a two-bedroom suite will receive a $1,420.65 credit while those residing in a four-bedroom suite will receive a $1,283.15 credit.

Residents were notified through email earlier this week. For students who may still owe a balance, the amount will be adjusted.

Glen Oaks to extend online learning through semester (March 24, 2020)

Glen Oaks Community College continues to monitor CDC updates and government reports surrounding the spread of the Coronavirus (COVID-19). On Tuesday, March 23, Governor Whitmer announced a state-wide shelter-in-place order. Following this order, the college’s COVID-19 Taskforce determined that it was in the best interest of our students and the GOCC community to extend the online delivery of courses through the remainder of the Winter semester. No courses for the Winter term will return to face-to-face instruction.

By Tuesday afternoon, March 31, your instructors will post the plan for how each of your courses will be conducted for the remainder of the Winter semester:

  • For most classes, this might change parts of the class, but will allow you to complete coursework by the end of the Winter semester.
  • Classes that require a lab or clinical component will complete anything that can be done online by the end of Winter semester, but students will receive a temporary grade of “I” (Incomplete) for Winter. Your instructor will let you know which portions of the class will need to be completed during the Summer 2020 semester.
  • Instructors will also work individually with students who experience difficulties accessing the Internet, which could mean a temporary grade of “I” for those students.
  • For dual enrollment classes scheduled in a high school building, we are working with each high school to plan how to handle the current closure and the eventual return of students. At this time we plan to resume these classes face-to-face when schools resume instruction, possibly extending the end date if necessary. In the meantime, online instruction will continue until further notice.

For students residing in the Devier Student Suites, the Student Housing Office will contact you with details regarding an Express Checkout. You will be able to return to campus on a scheduled date and time to pick up your belongings and turn in your keys. Housing fees will be prorated based upon students’ time in the suites, and student accounts will be adjusted accordingly.

Registration for the Summer and Fall 2020 semesters will begin April 13. Because employees are working remotely, students are encouraged to contact their academic advisers by email or phone to schedule courses now. Plans can also be approved through Student Planning in myGOCC.

We understand that these changes may cause some anxiety, but please know we will continue to support students through online instruction and student services. As the college continues to assess the COVID-19 situation, please refer to updates at glenoaks.edu/coronavirus. We applaud your efforts and resilience as we make unprecedented decisions during an unprecedented situation.

Glen Oaks to postpone commencement (March 23, 2020)

Commencement ceremonies scheduled for May 8 at Glen Oaks Community College have been postponed in light of the recent COVID-19 outbreak.

“We had been holding out on making a decision regarding this event,” said Dr. David Devier, Glen Oaks president. “But with the direction of today’s ‘stay at home’ order in Michigan, it’s obvious that we need to move forward with different plans.”

“We recognize and value the hard work of our students, and commencement is an important part of their college experience,” said Devier. “We will be providing further details for our graduating students over the next few weeks.”

As previously announced, for the safety of the campus community, the college switched to an online teaching format of March 16.

A letter from Glen Oaks President Devier to the campus community (March 21,2020)

Good Evening,

Well we have made it through week one of our “college without walls”. I am very proud of everyone’s effort with this grand experiment. Faculty are working amazingly and creatively to serve our students. Staff are carrying out all types of work remotely and things are going well.

Our colleague community colleges are all facing the same opportunities as we are to develop new ways of engaging students and keeping the college spirits high. There is much communication between the colleges sharing ideas to benefit all. Our Task Force continues to work together to consider all matters and make timely decisions. On Monday morning discussions will address graduation, additional ways to help students, and more.

So stay safe and take care.

David

A Note from the Vice President of Academics

Dear Students,

I hope that your week is going well, in spite of the challenges we all face as our communities, state, and the entire nation brace for the difficult but necessary measures to prevent the spread of COVID-19 coronavirus. All of us at Glen Oaks care deeply about the health and safety of our students and their family members, including those vulnerable members of the community who are at the greatest risk with COVID-19, which is why we have now completely closed our campus and switched all of our courses to online delivery and/or alternate instructional plans.

We are now nearing the end of our transition week from regular face-to-face instruction in “regular” on-campus or off-campus classes, and you have recently received a survey to share any challenges that you are having. The most common challenge that folks indicated they had was having difficulties accessing online materials due to unreliable Internet access (or not having Internet at home). I want to reassure all of you: Faculty have been specifically made aware of this issue, and they have been asked to work with individual students to address these difficulties by being flexible and creating alternative plans/deadlines for affected students to complete the course requirements. While faculty remain the only rightful person to determine grades according to the course syllabus, no student will receive a failing grade **ONLY** because of not being able to download or submit assignments on Canvas due to lacking good Internet access!

Additionally, some of you might have questions about your lab classes in allied health, science, skilled trades, etc. For those classes requiring hands-on manipulations, your instructors are making plans for how you will meet the course requirements once we return to campus (currently our reopening is slated for Monday, April 13). Please send an message to my office at academics@glenoaks.edu if you have unresolved questions/concerns about your classes once you have communicated with your instructor, and we would be happy to further assist. The Glen Oaks faculty have been working tirelessly to make this transition as smooth as possible, and I could not have asked for a better team of colleagues to work through these difficulties with!

Lastly, for those of you who do not have Internet at home and are reading this on your mobile device or at a friend’s or family member’s home, I also wanted to provide information about the free Internet service that is currently available through both Comcast and Spectrum.

To take up Spectrum’s offer, you must:

  • Be a household with a student enrolled in a K-12 school or college; and
  • Call 844-488-8395; installation fees will be waived for eligible households

To take up Comcast’s offer, you must:

  • Be an eligible “qualified low-income household”
  • Go to InternetEssentials.com or call 855-846-8376 (for English) or 855-765-6995 (for Spanish)
  • All new customers will receive “a free self-install kit” with no shipping fee

Stay healthy and safe, and please do let us know if you need further assistance!

Best regards,

Dr. Goldin

The Oaks Store Online Support

The Oaks Store is providing a number of support services to help both students and faculty with the online learning process. Please read further to see the types of assistance they can offer. For more detailed information, visit:

Follett’s Online Bookstore


COVID-19 Campus Store Support
As the world continues to adapt to the challenges we are facing, Follett is committed to supporting our campus partners, the eLearning process, students and faculty on all of our campuses. In the midst of all of the COVID-19 activities, we understand that continuing education on your campus is important, and we are offering you and your campus community options that provide peace of mind and access to resources to ensure success and triumph in the face of adversity.

We have been monitoring the global concerns about COVID-19 and are doing everything we can to provide the best service possible while mitigating health risks on campus. On campuses where we are able to stay open, our stores will as well. On campuses that are closed, Follett will continue to fulfill as many online orders as possible through our eCommerce sites. We are “always open” online, and anticipate this channel to be preferable to our customers.

Our efforts concentrate on solutions from all aspects of our campus store interactions and include the following:

  1. Through RedShelf, our preferred provider of digital course materials, we are offering students access to eBooks from a variety of publishers for no additional cost, which covers about 80% of our titles.
  2. Lumen Learning, our premier partner in OER content and courseware, they are offering Waymaker and OHM, for free for courses currently in session. For faculty members seeking a well-designed digital alternative or supplement to their current textbook, Lumen courseware may be a good fit. Course set-up is simple, and faculty can be ready to teach the same day they make the change.
  3. For additional non-digital materials and other items, we have extended a free shipping offer, with no minimum purchase, to your entire campus community to fulfill any academic or personal needs that may arise.
  4. For your students’ rental returns, Follett is offering free shipping return labels* and is also extending the non-return period without penalty to assist with increased returns by mail.
  5. We are including timely messaging on your campus store website to educate students on the options and the assistance available from your campus store.

Fall/Summer Registration Information for April 13

Registration will still open for Summer and Fall semesters beginning on April 13. Students are encouraged to contact their advisors via email for assistance in setting up classes if they haven’t already done so.

Summer 2020 Payment Requirements
Within 48 hours of registration, each student must sign up for a Nelnet Payment Plan or pay their balance in full. Failure to do so will result in de-registration from classes.

Fall 2020 Payment Requirements
By June 1, 2020, all students registered for Fall 2020 must be enrolled in a Nelnet Payment Plan or their balance must be paid in full. Students that register after June 1, 2020, will have 48 hours from the date of registration to enroll in a payment plan or pay in full. Failure to do so will result in de-registration.

If you have questions or issues accessing the payment plans, please leave a message for the College Cashier at 269-294-4235. Someone will return your call within one business day.

Coronavirus Updates (March 16, 2020)

Glen Oaks Community College will close the Shimmel Rd. campus at the end of the workday today (Mon., March 16). Although instructors will continue to teach their classes through an online format, the decision to close campus was based on the current status of the virus and the risk to employees and their families. Employees will be working from home to continue to provide support services to our students and faculty. Again, there are no suspected cases of COVID-19 on the Glen Oaks campus, but the college continues to take precautionary measures to mitigate the spread of the virus.

  • Agricultural Equipment Technology classes held at Burnips, in Three Rivers, have also been cancelled effective today.
  • Glen Oaks janitorial staff will work to complete a thorough sanitation of all areas of the campus as expeditiously as possible in preparation for a return to campus as the situation allows.
  • All events and community meetings on campus are cancelled while the situation continues. This includes all athletic events, theatre practices and campus clubs and organizations.

A letter from Glen Oaks President Devier to All Employees (March 16, 2020)

Good Afternoon,

After serious consideration, we have decided to close the college completely after the end of the work day today. This difficult decision is based on the current status of the virus and the risk that would be taken by our employees and their families if we continued to come together on campus. As much work as possible will be done from our homes but for some of our staff that is not feasible such as janitorial and others. Alternative instruction will continue as determined last week. HR had directed us to record time as “College Closure” when we are not on campus and this will remain the case but now for all employees at all times, whether working at home or not. Be sure to input your time as usual and supervisors will need to approve.

Please monitor your email and voicemail and address work related items as possible. We may be able to use, ZOOM and conference calling to hold discussion that need attention. Supervisors will manage these efforts within their areas.

Speaking of janitorial, they will complete their sanitation of all areas as expeditiously as possible which will prepare the facility for the date of our return to campus which is to be determined as the situation allows. The only employees that will be permitted back on campus will be those directly required to do payroll, pay invoices, manage facilities issues, and with special permission from Larry Deikman.

These are times we have never seen before in our lifetimes and our first concern is for the health of our employees and their families. Take care, one and all.

David

Coronavirus Updates (March 13, 2020)

As a result of the recently announced public schools closure for three weeks – all CTE classes are now also cancelled during this time.

The Glen Oaks Ag equipment operation classes held at the Burnips Three Rivers location are continuing as scheduled.

The college is practicing the recommendation of “social distancing” and will have limited staff reporting to campus. As a result, college offices will be closed, but online services are still available. As previously announced, beginning Monday, March 16, instruction will move to online delivery through the Canvas platform and faculty will be contacting students on how individual courses will proceed over the next few weeks.

There are no known suspected cases of the Coronavirus on the Glen Oaks campus. The college’s taskforce will continue to meet to monitor, discuss and review the college’s response plan. Students are asked to stay in contact with their instructors. They will work with students to ensure as little disruption to the learning environment as possible given the situation.


The following is a list of Frequently Asked Questions (FAQs) to gain a better understanding of the virus as well as the college’s response.

What is the Coronavirus?

The 2019 Novel Coronavirus (COVID-19) is a potentially serious respiratory illness that can spread from person to person. The outbreak initiated in Wuhan, China, but it continues to spread internationally with confirmed cases in the United States, including Michigan.
How does the Coronavirus spread?

Health experts are still learning the details about how this new coronavirus spreads. Viruses typically spread from an infected person to others through:

  • Coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, and then touching your mouth, nose or eyes

What are the symptoms?

Symptoms may appear in as few as two days or as long as 14 days after exposure to the virus. Symptoms include:

  • Fever
  • Cough
  • Difficulty breathing

How do I protect myself and help prevent the spread of the virus?

Steps you would normally take to prevent the spread of the flu and the common cold will also help prevent COVID-19:

  • Avoid close contact with those who are sick.
  • Wash your hands frequently with soap and water for at least 20 seconds. If soap and water are unavailable, use hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth.

If you are sick, keep from spreading respiratory illnesses to others:

  • Stay home.
  • Cover your cough or sneeze with your sleeve or a tissue. Discard used tissues.
  • Frequently clean and disinfect surfaces.

How is COVID-19 treated?

There are no medications specifically approved for Coronavirus. If you think you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as a cough or difficulty breathing, call your healthcare provider immediately.
Who is most at risk?

CDC’s risk assessment is as follows:

  • For the majority of people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low.
  • People in places where ongoing community spread of the virus that causes COVID-19 has been reported are at elevated risk of exposure, with increase in risk dependent on the location.
  • Healthcare workers caring for patients with COVID-19 are at elevated risk of exposure.
  • Close contacts of persons with COVID-19 also are at elevated risk of exposure.
  • Travelers returning from affected international locations where community spread is occurring also are at elevated risk of exposure, with increase in risk dependent on location.

What is GOCC doing to keep our college community safe?

GOCC has convened a taskforce that is meeting regularly to monitor the Coronavirus situation. This taskforce is following the guidance and recommendations from the Centers for Disease Control (CDC) and federal, state, and local public health agencies.

Academic Classes and College Operations

Beginning Monday, March 16:

  • Courses will move from face-to-face instruction to online delivery through the Canvas platform. Students are not to report to campus.
  • GOCC courses held at off-site locations, such as Ag Tech classes at Burnips in Three Rivers will operate as scheduled.
  • Athletic activities will be suspended.
  • Campus offices, including the Fitness Center and Library, will be closed with limited staff reporting.
  • Student in Nursing courses will not attend clinicals at off-site locations.
  • For students in courses with labs, your instructors will contact you with details on how those courses may run.
  • Students residing in the Devier Student Suites are expected to leave campus by Sunday, March 15, by 5:00 p.m. Contact the Student Housing Office with any concerns. At this time, residents will be able to return to campus April 11 at 12:00 p.m. Residents will be contacted by the Student Housing staff with further instructions.

Travel Guidelines

The college is following CDC travel guidelines and discourages non-essential travel to high risk countries. GOCC requests students and employees who choose to travel to high-risk countries self-quarantine for 14 days after their return, as recommended by the CDC. Students should contact course instructor(s) to ensure you can continue your coursework in an alternate setting.

Employee Information

On March 11, 2020, Governor Whitmer held a press conference making a number of recommendations, including implementing social distancing, moving to online instruction and remote work wherever possible. We recognize that this is a unique and evolving situation, and implementing these recommendations may affect each department within the college community differently.

Following a task force meeting on March 12, 2020, GOCC will implement the following changes:

  • Faculty have been asked to notify students by 4:00 p.m. on Tuesday, March 17, regarding plans on how their classes will proceed.
  • The ultimate goal is to reduce the amount of individuals on campus (thus mitigating the spread of the virus) at any given time. Therefore, each department supervisor will be responsible for coordinating with their staff to determine which functions can be performed remotely and which must be performed on campus. It will be up to each department supervisor to coordinate which employees will report to campus and when they will report in order to continue operations and meet deadlines.
  • Employees considered to be at higher risk should consult with their supervisor regarding working arrangements.
  • All employees, regardless of working on campus or remotely, are expected to be available during normal work hours and to be checking emails and voicemails regularly.
  • In the coming days IT will work with supervisors to assist in setting up employees with the necessary equipment and resources to work remotely where feasible.
  • Employees are responsible for sanitizing their work areas (desk top, copiers, door handles, etc.).
  • Employees should report time worked ON CAMPUS as regular hours worked. Hours worked OFF CAMPUS should be reported on your time card as “College Closure” hours. This will allow us to track those who are on campus on a particular day, should an outbreak occur, helping us to notify the employees who might be at risk.
  • Any rooms that have been cleaned and disinfected will be identified as “Sanitized.” Unless necessary, please refrain from utilizing those spaces.
  • The main entrance doors will be unlocked so employees may enter. Signage will indicate we are closed to the public and suspending face-to-face services to reduce exposure.
  • Although face-to-face services are suspended, staff are available via email and phone to serve students and guests. Students will have access to all online services, such as Student Planning, myGOCC, transcript requests, etc.
  • CTE instructors are asked to keep students in their appropriate wings and refrain from allowing students to access common areas of campus (i.e. Concourse, Fitness Center restrooms). Students may utilize restrooms on the lowest levels of the D or E Wing.

I am new to the Canvas online learning system. What should I do?

For Students

If you need assistance with navigating Canvas, please view this helpful video: Canvas ‘How To’ Student Video.
For students needing assistance logging in to Canvas, please contact studenthelp@glenoaks.edu.

For Faculty

If you need assistance setting up your class in Canvas, please log into the Teaching by Design course:

Information about Canvas can be found in the “Explore” sections for Module 3 (Canvas Basics) and Module 9 (Canvas Advanced). To access the modules go to the “Coursework.”

Where can I find more information on the Coronavirus?

The following links can provide more detailed information about the Coronavirus: