Glen Oaks Community College

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Medical Administrative Specialist Certificate

Are you good at multi-tasking? Do you see yourself as someone who would enjoy managing medical records and insurance processing in a fast-paced medical office, clinic or hospital setting?

The Glen Oaks Medical Administrative Specialist Certificate can be completed in less than a year and prepares graduates to sit for the Certified Medical Administrative Specialist credentialing exam.

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Program Information

Admissions Process

  • Register for admission to the college
  • Declare Medical Administrative Specialist Program interest and register for ALL required Fall semester courses
  • Meet placement criteria in basic Math and English criteria:
  • If course placement criteria not met, student may enroll in appropriate remedial course(s) to bring skill level up to criteria.
  • Meet with Director of Allied Health to discuss the guided pathway for successful completion of the program.

The Medical Administrative Specialist may be completed in two semesters beginning in the fall.

Is this for me?

Consider a career in the field of medical records or health information if you pay attention to detail, are extremely organized, type well, can communicate information accurately between one person and another, and can maintain a high degree of confidentiality.

Employment Information

Medical Administrative Specialists are multi-skilled in medical records and health information and play key roles in the medical office, clinic or hospital setting. They organize and manage health information data, insurance processing, coding and billing, practice finance and fundamental office management tasks. A Medical Administrative Specialist is very familiar with clinical and technical concepts required to coordinate administrative office functions in a health care setting.

Jobs are available in physicians’ offices, health clinics, outpatient facilities, medical laboratories, hospitals, health insurance companies, medical supply and equipment businesses, and pharmaceutical companies.

Duties and skills vary by the size of office. In a small practice, the job may include greeting patients, scheduling appointments, composing and processing correspondence, collecting and recording payments, maintaining financial reports and patient files. In a large office, the job will focus on more of the non-patient, office duties and work more directly with the facility’s administrative office team.

Physician office coding specialists are in high demand; these medical records employees classify diagnoses and procedures to facilitate billing and reimbursement from insurance companies.


The Bureau of Labor Statistics predicts a growth in employment of health information technicians of 15 percent from 2014 to 2024, much faster than the average for all occupations and for administrative assistants of 3 percent from 2014 to 2024, slower than the average for all occupations. The demand for health services is expected to increase as the population ages. Those who have experience with coding, word processing and create spreadsheets, should have the best job prospects.

Apply your certificate toward a degree

This certificate can also be applied toward the Associate of Applied Science in Allied Health degree, for those seeking increased responsibilities, supervisory roles and health care office management in physician offices, health care clinics, hospital-based clinics, hospitals and small health care businesses.