Glen Oaks Community College

Graduation 2024

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The Cashier’s Office is located in Student Services. This office is happy to help you with any questions you may have regarding your student receivable account, payment responsibilities, and options.

Please be advised that according to Glen Oak’s policy, payment is due within 48 hours of registration.

Regular Hours

Monday – Friday: 8:15 a.m. to 4:00 p.m.
Closed – Saturday & Sunday

Summer Hours

Monday – Thursday: 8:00 a.m. to 4:00 p.m.
Closed – Friday, Saturday, & Sunday

Until you have arranged for payment your student account is considered unpaid. In order to retain your seat in your class(es), please arrange for payment immediately after registration. The College reserves the right to remove you from your class(es) for non-payment.

Payment Options

Payment may be accomplished in a number of ways. They are:

Financial Aid
If you have filed the Free Application for Federal Student Aid (FAFSA) and have not received an award letter from the college, please contact the Glen Oaks Financial Aid Department by email, at 269-294-4260 or via the Departmental Contact Form.
Third Party Payment

If a third party will be responsible for the payment of your costs it is your responsibility to contact the College Cashier and provide the appropriate documentation. Third parties with whom the College routinely works include Michigan Works, Work One, Michigan Education Trust (MET), employers, Kalamazoo Promise, Michigan and Indiana Veteran Rehabilitation agencies, and area high schools. If you have any questions, please do not hesitate to contact the College Cashier at 269-294-4235.

Download Printable GOCC Third Party Authorization Form Adobe PDF file icon

Nelnet Payment Plans (SSO log-in and password required to sign-up)

Glen Oaks is pleased to offer payment plans through Nelnet Campus Commerce. Please visit our Payment Plan page for more information. Payments are made via credit/debit card or automatic bank payments (ACH).

Credit card or debit card payments will be assessed a 2.85% service fee (a 2.75% service fee applies if payment is made to the College Cashier on the GOCC campus). Please contact the college Cashier with questions.

Payment In Full
Online payment in full is also handled thru Nelnet. Sign-in to your Nelnet account through the SSO and choose the payment in full option. Payment in full can be made at the Cashier’s Office by cash, check, Visa, MasterCard, Discover and American Express. Credit card or debit card payments will be assessed a 2.85% service fee (a 2.75% service fee applies if payment is made to the College Cashier on the GOCC campus).

Card Service Fee FAQ's

All credit and debit card transactions will be assessed a service fee, currently 2.75% of the transaction amount. This change was approved by the Board of Trustees to help GOCC lower the cost of credit card transactions.

The fee includes all credit/debit transactions paid in person at the college cashier office, or by phone. A 2.85% service fee will be assessed through Nelnet.
How can I avoid paying the fee?

You can avoid paying the fee by:

Paying onlineUse your checking or savings account information (routing number and account number)to pay in full online or to set up a Nelnet Payment plan.
Paying in personPay your balance in full at the cashier office with cash or check.

Remember: You must pay your balance in full or sign up for a Nelnet Payment Plan within 48 hours of registering.

If I make a credit card payment in error will the fee be refunded?

No. The fee is not refundable, even if the payment to which it relates is cancelled, refunded, credited or charged back.

Will the fee that I am charged be included on my student account detail and statement?
No. The fee is assessed by a third party processor and will not appear on your student account.
How will this appear on my credit card statement?
You will see two separate transactions on your credit card statement (or your bank statement if you used a debit card). One transaction for the student account payment and one transaction for the fee.