Student Housing Handbook
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Welcome to Glen Oaks Community College Student Housing! Students who live on campus are part of a group that defines what it means to be a successful residential student at Glen Oaks. As student housing resident, the College expects you to be student leaders, student-athletes, friends, student employees, program participants, but most importantly, a GOCC community member.
You are responsible for all the information in this handbook. Please read it carefully, and feel free to ask any Student Housing staff members if you have questions. Please note, any policies or procedures written in this handbook supersede the corresponding Housing Agreement. This document is subject to change.
Every effort has been made to ensure the accuracy of the information contained in this document; however, the College reserves the right to make corrections, additions, and/or updates. An up-to-date copy of this handbook can be found on the Glen Oaks Community College Housing website. The Glen Oaks Community College Housing Agreement and College Catalog should also be referred to frequently as they contain additional information, policies, and regulations of the College that will be of value to you.
If you have any questions about the information contained in this handbook, contact the Housing Office via our Contact Form.
Our primary mission is to provide housing for students on campus and to support our residents to help them be successful students at Glen Oaks Community College. Like many other campus offices, there are staff available to assist you with Student Housing related issues from a question about the application process to a conflict with a roommate. There are other campus offices and staff that can assist residential students with questions, concerns and issues such as academic advising, tutoring, financial aid, etc. The Student Housing staff can assist residents by making referrals to other campus offices or staff.
This full-time, administrative staff member provides leadership and supervision for all aspects of Student Housing. The Director serves on various committees across campus focused around student retention and success of Glen Oaks Community College students, particularly residents in GOCC Student Housing. Students who want to meet with the Director should schedule an appointment by emailing the Director or calling his/her office. Scheduling a meeting in this manner ensures the Director is available to meet with the student/resident.
The Assistant Directors are full-time, live-in administrative staff members who assists the Director of Student Housing in the everyday processes and functions of Student Housing. He/she has primary responsibilities in the following areas: the application process, room assignments, room changes, Resident Assistant recruitment, selection, and training, and credit notifications, etc. He/she serves in an on-call rotation for the purpose of crisis management at night and on weekends.
Resident Assistants are Glen Oaks Community College students with leadership responsibilities within Student Housing. The RA’s primary role is to create and maintain an environment that promotes academic success along with personal growth and development of residents. They promote and assist in organizing Student Housing programs and services, serve as an informational resource, are trained in conflict management, enforce policies and procedures within the student housing building, and can assist with maintenance and service requests. RAs serve in an on-call capacity at night and on weekends.
GOCC and our Student Housing Staff have a vested interest in your academic success and recognize that the transition to college and living on your own can be a difficult transition. The College has implemented the policies below to ensure our residential students are maintaining academic progress. If you feel you are struggling in your courses, please speak with Housing staff who can direct you to an academic advisor or Success Coach located in Student Services.
Academic Warning occurs once a student receives less than 2.0 grade point average (GPA) in any semester. Any residents whose semester GPA is 2.0 or lower will be automatically placed on Academic Warning. If a student fails to receive a semester GPA of a 2.0 or higher by the end of the Warning semester, he/she will be suspended from Student Housing. Students will be responsible for the Student Housing balance and may apply for a cancellation, if applicable.If a student wishes to reapply for Student Housing, they must complete coursework and obtain a 2.0, or higher, during the semester in which they are suspended. During the suspension period, students are required to take 12 credits during the Fall and Winter term, and 6 credits during the Summer term, in order to be considered. The student must submit proof of coursework completed and GPA obtained with their application. Assignments are subject to housing occupancy and space availability. . Please see the Student Housing Agreement for further information. This is a non-appealable policy.
Students living in Student Housing must meet ongoing academic requirements including full-time enrollment and satisfactory academic progress. Each semester, residential students must maintain full-time enrollment; twelve (12) credits are required for Fall/Winter semesters, and six (6) credits are required for the Summer semester. Any student who does not maintain full-time enrollment will no longer be eligible to live in student housing. As a result, their housing agreement will be cancelled, and they will be required to move out. Students will be responsible for the Student Housing balance and may apply for a cancellation, if applicable. Please see the Student Housing Agreement for further information. This is a non-appealable policy.
If a resident needs to drop below 12 credits during the course of the semester, they must apply for approval through the Director of Housing. If they fall below without approval, they will be notified by the Student Housing staff of their non-compliance with the requirements outlined in the Student Housing agreement. Residents will be given 48 hours to get back into a minimum of 12 credits before they will be issued a removal notice. Failure to comply with the removal notice and the dates outlined within will result in being removed from Student Housing. If a student has withdrawn from a course, and therefore, dropped below full-time status at a time when it is no longer possible to add courses, the student must enroll in a minimum of 12 credits the following semester to be in compliance with the Housing Agreement. Furthermore, students may be removed from Student Housing in cases where students are not attending their classes regularly.
The Director of Student Housing has the authority and responsibility for any removals from housing that may be necessary for disciplinary reasons. Appeals may be made to the Assistant Dean of Students.
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New Student Move-In: Fall Semester
Students are notified by their Glen Oaks Community College email account over the summer of move-in dates and times. This information is also available online at www.glenoaks.edu/housing. All residents are required to participate in student move-in and welcome activities.
Residents moving in for the first time for Winter semester will be notified of housing assignments via their Glen Oaks Community College email account as they are assigned, and move-in will occur before the beginning of the Winter semester.
All residents must be registered for classes and a payment plan within 72 hours of his/her move-in date. If he/she does not fulfill these requirements within the given time frame, he/she will not be permitted to move in until they can show proof of registration and payment plan.
Residents will be notified of housing assignments via their Glen Oaks Community College email account as they are assigned based upon the receipt of the completed housing application and availability. Students who are moving from their winter assignments to their summer assignments may do so as soon as the space is vacated and readied by the Housing Office. It is possible that a student will be assigned a space that is not the same as their fall or winter assignment because of construction or maintenance work, summer conference housing, and staffing requirements. Students new to housing will be assigned a move-in date and will be contacted by the Director of Student Housing or their designee.
There are special circumstances that require campus housing residents to move in prior to or stay longer than the agreement listed dates. To obtain information about this option contact the Director of Student Housing. Charges will be assessed.
Upon moving in, each Resident, will complete, sign and submit a room condition inventory checklist to his/her Resident Assistant which will be an accurate and complete inventory of the assigned room and the condition of its contents. This inventory will serve as the basis for check out charges if assessed. This should be completed within 72 hours of move-in.
As part of the application process, Housing Staff will conduct background checks for both new applicants and returning residents. Students’ eligibility to reside in Student Housing is contingent upon the results of background checks. Examples of offenses that will result in students’ ineligibility include, but are not limited to: any felony, multiple misdemeanors, any criminal sexual conduct, drug or alcohol misdemeanors within 6 months of application, or any violent offenses within one year of application. The cost of the background checks are covered by the non-refundable administrative fee.
Student Housing staff reserve the right to change or cancel a room assignment in the interest of order, health, safety, or behavioral issues. The right of final assignment lies with the Director of Student Housing. Staff also reserve the right to fill vacancies in rooms and to require residents to move to another room at any time to allow for optimum utilization of space or to resolve situations regarding interpersonal conflicts.
Student Housing closes during the predetermined breaks in the academic year. These breaks can be found on the Glen Oaks Community College Calendar and on the Student Housing web page. During breaks in which Student Housing is closed, students are expected to vacate their space, including rooms and suites per their agreements, but may leave their belongings. Students should make arrangements in advance for being off campus during these time frames.
Housing Requests During Breaks
If a student will need housing over the semester breaks, they must seek approval and arrange with the Director of Student Housing prior to being assigned a space for the upcoming semester. Agreements and associated fees for housing over breaks must be submitted in full prior to the start of a break. Even if a student is not staying for an entire break period, he/she still must pay for the entire break. Housing opening and closing dates can be found on the Student Housing web page. Housing is not guaranteed during breaks.
Fees associated with housing requests during breaks for the 2018-2019 academic year are as follows:
- Thanksgiving Break – $125
- Winter Break – $350
- Spring Break – $125
Based on the selected agreement term, residents must vacate the residence hall within 24 hours of their last exam or graduation. Residents must sign up for a suite/room check-out with a Housing staff member. Failure to follow protocol will result in a $100 administrative charge and could result in assessment of additional fees. Additional information about move-out procedures and protocols will be provided during the semester by orientation, e-mail, floor meetings and postings.
The check-out process is required upon departing Student Housing. The following check-out criteria must be met:
- The student must contact their RA or another Housing staff member to schedule a time to complete their check-out process.
- The student must remove all of their belongings, clean their space, and return all furniture back to its original location prior to check out. All trash and unwanted items must be removed from the housing unit.
- The student must appear at the scheduled time to meet with the Housing staff member to complete the proper check out process. The staff member will accompany the student to their room and complete a Housing Exit Form.
- The student, after completing the form, must turn in their Student Housing keys to the Housing staff member. Additional charges may be assessed if students do not complete the housing checkout process, turn in their keys or if there is considerable damage to a suite.
Students that have special housing needs and/or accommodations must submit requests to and receive approval from the Support Services for Students with Disabilities Office at 269-294-4242.
GOCC Student Housing staff is available to assist you in your transition to living in Student Housing. They will work with you to resolve any roommate difficulties including a room change if necessary. Room changes may not be made without prior approval of the Director of Student Housing or his/her designee. Room changes may not be made within the first two weeks of any semester. There will be a $75 fee assessed for all room changes.
Suitemate agreements are required to be completed by each suite and will be discussed at floor meetings and/or orientation. An RA will meet with each suite to ensure completion within the first two weeks of each semester. The agreement provides an opportunity for residents of a suite to discuss specifics relating to how they will manage cleaning, noise, and guests, etc.
Any property left behind at the end of your agreement without prior approval will be deemed abandoned property. Abandoned property will be inventoried, tagged, and stored at a cost of $50, which will be charged to your student account. You will be notified via your Glen Oaks Community College email of any items tagged and stored. From the date of the notification email, you will have seven (7) days to pick up your belongings or arrange a meeting with the Director of Student Housing. If you do not retrieve your belongings within that timeline, they will be disposed of.
If a resident fails to return from a break or is found to be absent from the residence hall after a period of fourteen (14) days, without prior notification to the Director of Housing, the space may be deemed “abandoned” and the College may terminate the resident’s agreement. Any items left in the resident’s space may be disposed of. The College will follow normal protocols for Student Housing agreement status and required payments as described in the agreement.
In accordance with our educational mission, the College aspires to maintain a healthy and safe environment, as well as respecting and preserving your right of privacy. Glen Oaks Community College, however, reserves the right to make periodic administrative entrance and inspections of suites and individual bedrooms (whether or not the residents of the room are present) whenever:
- There is a threat to the safety or well-being of the room’s occupants or other residents. Examples include: a report of self-harm, faulty equipment, suspicion of physical danger, and smell of or visible smoke, etc.
- There is reason to believe the occupants of the room are violating a College rule/regulation or state/federal law. Examples include: smell of illegal substances, sounds, or words heard from a suite relating to alcohol or drug consumption. The College reserves the right to remove any object or material which would constitute a violation of College policy or the Student Housing Handbook.
- There is reason to believe that there is imminent hazard to the property and subsequent removal of any hazard discovered. Examples include: fireworks, smell of gasoline, report of weapons, water leaks, or smoke detectors covered/removed, etc.
- Disruptive noise is impeding a member of the communities’ ability sleep, study, or read, etc. Examples include: alarm clock sounding and resident has left; stereo left on and no one home; noise is loud and no one is answering repeated knocks at the door.
- To address any needed maintenance repairs/concerns. Examples include: repairs to appliances, routine maintenance – caulking showers, window repair/sealing and wall crack repairs, etc.
- When it is necessary for authorized College personal or their agents to search a student’s room without the occupant’s presence, two (2) staff members will be present. A student who believes this policy to have been violated may appeal directly to the Director of Student Housing. If the student feels the Director violated the policy, he/she may direct the appeal to the Assistant Dean of Students.
In order to ensure suites are being maintained properly and to check for unreported damage, Student Housing staff, College staff, and Security collaborate to complete health and safety inspections. Student Housing staff will enter suites and apartments for health and safety inspections twice each semester. Residents will be notified in advance of the inspections.
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Computer access available in the Library and other academic areas on campus. Residents are able to access computers with their student ID card.
A wireless network is provided for use and is shared among all residents within Student Housing. Please be considerate of other residents trying to use the network. Large downloads or other bandwidth intensive items will affect the performance and connectivity of others using the service. Although best effort has been made to make the wireless network compatible with all electronic devices, we cannot guarantee compatibility. The College does not support student-owned devices. Non-GOCC wireless networks are not allowed within Housing as these will conflict with the performance and/or availability for others depending on the wireless service. It is recommended that firewalls, anti-virus, and anti-spyware products be utilized on personal computers. The College does enforce an Internet Use Policy. Disciplinary action is taken for reported violations.
Televisions will be located in common areas in the student housing building.
The College offers two-bedroom and four-bedroom suites. Suites include a full-size refrigerator, stove, microwave, living room furniture, and two counter height stools. Bedrooms are furnished with a twin bed frame and mattress, a two drawer dresser, a desk/chair, and a closet. Each apartment also has window coverings.Suggested items to bring include:
- Bed linens, blankets and pillows
- Toaster & other small kitchen appliances (UL approved)
- Dishes, drinkware, flatware, utensils, pots & pans
- Television, laptop, or devices for streaming
- Area rugs
- Food items
- Personal items: towels, toiletries, and cleaning supplies, etc.
GOCC reserves the right to modify items allowed or not allowed to be kept in a bedroom, suite or housing building.
The main temperature control for each suite is located in the living room; suitemates need to reach an agreement regarding the temperature setting. Each bedroom contains its own temperature control unit. Temperature of units should be set no lower than 68 degrees for air/cooling and no higher than 72 degrees for heat. Suites that vary from these guidelines may cause damage to the apartment and equipment. Temperature in each suite must be agreed upon by the residents in their suitemate agreement.
Residents are expected to check their Glen Oaks e-mail and their Housing mailbox daily for important information that will be sent out by Housing staff and other offices on campus. Important information may also be posted on residents’ doors, around the building, or put in residents’ mail boxes.
The U.S. Postal Service delivers all student mail to Student Housing. Staff distributes the mail that is delivered to the mailboxes during the business week.Residents who receive packages larger than the mailbox allows will receive a package notice. They can then pick up their package by bringing their package slip and student ID to the Student Housing Office during posted hours.Each resident is assigned a mailbox. Please have your mail directed as follows:
Glen Oaks Community College
62237 Shimmel Rd.
Centreville, MI 49032
When moving out of Student Housing the resident must change their address with both the College and the United States Postal Service. Failure to do so will result in disrupted mail service or returned mail. All mail received for non-residents will be returned to sender.
The laundry room is accessible 24 hours a day, seven days a week. The washing machines and dryers are coin operated. Please do not attempt to wash large items such as sleeping bags and comforters or overload the washers and/or dryers. The College is not responsible for damage to your personal belongings while using the laundry equipment or when left unattended in the laundry facility. Contact the Director of Student Housing for maintenance requests.
Residents must obtain permission from the appropriate College official to utilize the grounds around the Student Housing building for any event. The College prohibits digging, planting, or removing anything from the grounds without prior approval from the appropriate College official.
Safety & Security
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Glen Oaks Community College is committed to the safety and security of its students and visitors. Security cameras are located throughout the student housing building, and emergency call stations are located throughout campus buildings and in the main parking lot.
If you wish to report a crime, or are a victim of a crime, or would like to get information about campus crime statistics, please visit the Public Safety tab on the college’s website.
The College provides safety measures to protect the welfare of all residents and safeguard their personal belongings. However, the College cannot be held responsible for loss, damage, or stolen personal property. Residents are encouraged to take proper precautions themselves. Residents should not leave their suite or their bedroom door open or unlocked if they are not present in the room. Doors should not be propped open. Residents are responsible for lost or stolen key cards. Lost or stolen cards should be reported to the front desk immediately. Upon request from a Housing official, key cards can be replaced for a fee of $15. Keys found in the possession of anyone but the rightful user will face judicial sanctions.
When an alarm sounds, residents and guests within the housing building are required to evacuate the building immediately. All individuals directed to the parking lot west of the building. Students who fail to comply with this will be documented by staff and can be issued state and/or local fines and tickets from police. Students must stay in their given areas until the building is given an all-clear to be re-opened and residents allowed to re-enter. Re-entry into a building before an “all-clear” signal is given by staff is prohibited. State law prohibits the use of elevators during a fire alarm. If you see fire, please pull the fire alarms as you evacuate the building. The alarm will automatically alert the proper authorities. Falsely pulling a fire alarm can result in judicial sanctions or fines. Tampering with building fire detection systems is a violation of the housing agreement and College policy and is grounds for discipline up to and including removal form the building. Michigan law states that falsely pulling a fire alarm is a misdemeanor punishable by fines and up to one year in jail.
When residents move in, they are issued a key (swipe) card that provides specific access to their building, suite, and bedroom. The key card is an integral part of our security system, so it is important that the student keep their card in their possession at all times and present it to College officials when requested. Failure to present your key card will result in judicial sanctions.Unauthorized possession, duplication or use of keys, keycards or GOCC ID in any College facility, or unauthorized entry or access to college facilities is prohibited. Key cards must remain in the possession of the person to whom they are issued and may be used by another person. Any resident who loans or is in possession of another student’s ID or key card will face judicial sanctions.If you lose your key, immediately inform a Housing staff member so that your room can be secured and your old key deactivated. The student will be responsible for associated costs. Additional locks (keyed locks, chain locks, deadbolts) may not be installed. Residents may use their own portable safes or lockboxes to keep valuables safe.
The College is not liable for the loss of money or valuables by any person or for any loss sustained on the premises. Your parents’ homeowner’s insurance policy may cover private property away from home, or a rider may be attached to the policy. If you are not covered under your parents’ homeowner’s policy, you are highly encouraged to obtain renter’s insurance.
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Students are required to apply for Student Housing and to complete the application process, concluding in the signing of an agreement for a space and submitting the $75 non-refundable administrative fee. Students who are not emancipated minors at the time of the agreement signing are also required to have a parent or guardian sign the agreement prior to it being accepted and countersigned by Glen Oaks Community College. Only students who will be 18 years of age or older before the end of the first semester are eligible to live in Student Housing.
Your Student Housing agreement is not transferable, which means you may not transfer your agreement to any other individual or semester. Only the individual student who signs the agreement is permitted to reside in the room/suite. The agreement is legally binding, and you will be held responsible to the terms of the agreement for the entire agreement period. You are responsible, as is the College, for all items outlined in the agreement.
The College is committed to providing students a safe living and learning environment; consequently, the College reserves the right to deny or terminate housing for any person whom the College feels may pose an unreasonable risk, would cause disruption to the community, or violates College rules or policies. The College reserves the right to deny, modify, or cancel housing agreements or assignments. GOCC will hold any student who breaks their agreement financially responsible for their agreement.
At the end of the agreement term, students must complete the proper checkout process.
If a current resident fails to pay by the billing date or fails to establish a payment plan through Nelnet by the published date, they will be required to move out of student housing. New residents who fail to make payment or have a payment plan in place by the payment date will not be allowed to move in and may have their agreement terminated.
The resident agrees that if the College utilizes legal counsel, a collection or other agent to enforce this agreement, the resident will pay the collection costs, attorney’s fees and court costs in obtaining payment amounts due under this agreement.
Cancellation of Agreement
This Housing Agreement is a legally binding Agreement. By signing the Housing Agreement, Resident assumes responsibility for the terms and conditions contained herein.
- A new applicant who has not previously lived in Devier Student Suites may cancel the Housing Agreement by submitting a Cancellation Form to the Housing Office by July 1; Applicants who cancel after July 1 will incur a $250 cancellation fee. Once the applicant takes occupancy of the room, cancellation will result in responsibility for the financial terms of the Fall semester ($2800-$3100) in addition to an $800 cancellation fee for the Winter semester.Residents who enter this agreement for the Winter semester only and fail to cancel in writing prior to Dec. 20 will incur a $250 cancellation fee. Once the applicant takes occupancy of the room, cancellation will result in responsibility for the financial terms of the Winter semester ($2800-3100).
- Returning Residents who complete the renewal process may cancel housing by submitting the cancellation form and paying a $250 cancellation fee by May 31. Returning Residents who complete the renewal process and cancel between June 1 and July 31 will be responsible for an $800.00 cancellation fee. Failure to cancel prior to August 1 will result in the student being responsible for the financial terms of the Fall semester ($2800 – $3100).Returning Residents may cancel the Housing Agreement for the Winter semester by submitting written notification to the Housing Office on, or before, the last day the college is open prior to Winter Break. Residents who cancel before this date will incur an $800 cancellation fee. Residents who cancel after this date are obligated to the full financial terms of the winter semester, $2,800-$3,100.
Glen Oaks Community College may terminate a resident’s housing agreement and take possession of a student’s assigned space at any time for violation of any of the provisions herein or when it is in the interest of the community or College. The student’s housing agreement will be cancelled if the student’s enrollment at Glen Oaks Community College is terminated through removal from the College, academic suspension, conduct removal, or administrative dismissal. If the agreement is terminated, the student must vacate student housing within 24 hours unless written permission has been obtained from the Director of Student Housing or their designee, or the resident has a pending appeal.In the case of a cancellation or termination, by the resident or Glen Oaks Community College, the student’s address will be forwarded to an address provided by the student and In-District Tuition rates will be changed to reflect the provided address.
The non-refundable administrative fee for Student Housing at Glen Oaks Community College is $75.00 and is due at the time students submit their Student Housing Application. Students will not be sent a Housing Agreement if the non-refundable administrative fee is not submitted with the Housing Application. Financial Aid cannot be used to cover the administrative fee. The administrative fee should be paid in full to the Cashier located in the Student Services Office in the main building. Credit card payments may also be made via phone at 269-294-4235. Please note: If paying via debit or credit card, a 2.75% service fee is assessed.
Payment of Housing Charges
Once a resident has been assigned a tentative suite, the Student Housing fees will be charged to the student’s Glen Oaks Community College account. Payment must be received by the payment dates outlined through Nelnet, or the agreement will be cancelled and the space will be reassigned. New residents with unpaid housing charges will not be permitted to move in until full payment has been made or the Nelnet payment plan is in place. Residents may have their housing agreement cancelled for failing to make required payments. Returning residents with outstanding payments will have their access revoked until payment has been made and/or have their housing agreement cancelled. Non-payment and/or cancellation of agreement due to non-payment does not release the student from the financial obligations of the housing agreement. Payments can be made in person to the Cashier located Student Services, or checks may be mailed to:
62249 Shimmel Rd.
Centreville, MI 49032
(Please indicate that payment is for housing and include the student’s ID number). Glen Oaks Community College accepts cash, check, money order and credit card payments for housing payments. For more details regarding payment options, contact the Glen Oaks Community College Cashier’s Office at 269-294-4235.
Please note: If paying via debit or credit card, a 2.75% service fee is assessed.
Should the Student Housing building be destroyed or damaged sufficiently to prevent the use of the facility, in the event of a public emergency or other unforeseen occurrences beyond the control of the College which result in residents being displaced, the housing agreement may be immediately terminated. In this event the resident is responsible for charges up to the date of termination. The College shall not be liable for any expenses, damages or loss which you incur for relocation or inconvenience as a result of such termination. We require residents to purchase renter’s insurance as a protection for personal belongings.
Student Housing Information
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Residential living promotes individual and group responsibility by fostering a positive living and learning environment. College and Student Housing policies balance the rights of the individual and the rights of the community. While carrying out its educational mission, Glen Oaks Community College aspires to create and maintain conditions that are both fun and educational.
All Glen Oaks Community College student housing residents and their guests are responsible for conducting themselves in a manner that does not infringe on the rights of others or interfere with the educational mission of the College. By signing your Housing agreement, you agree to make yourself aware of and abide by all Housing policies and expectations; the Glen Oaks Community College Student Code of Conduct; and applicable state and federal laws. A copy of the Glen Oaks Community College Student Code of Conduct can be found in the current College Catalog at glenoaks.edu.
Violations are subject to disciplinary action, criminal prosecution, removal from student housing, and/or payment of replacement fees as deemed appropriate by College officials. Residents are responsible for the conduct of their guest(s) and may be subject to disciplinary action as a result of misconduct of their guest(s). Glen Oaks Community College along with Student Housing staff reserve the right to contact the individual(s) listed as emergency contacts on the Student Housing agreement.
In an effort to create an atmosphere conducive to studying, during the week of exams each semester we enforce 24-hour quiet hours and restrict visitors during the hours of 8 a.m. to 8 p.m.
Residents wishing to utilize financial aid to pay for housing must have sufficient verified financial aid (i.e. federal, state, local scholarships, grants, Pell Grant, loans, etc.) to cover tuition and housing on file in the Glen Oaks Community College Financial Aid Office prior to the date that housing payments are due. Outstanding tuition and housing payments will be deducted from available financial aid prior to aid being disbursed to the student. The availability of financial aid does not relieve the student of financial responsibility for the balance due under the agreement. Any amount not covered by financial aid is due in accordance with the payment dates through Nelnet. If you have questions regarding financial aid refer to the financial aid website or visit Student Services in the main building. Applicants should note that the financial aid process can take several weeks, and proper time should be allotted for applications to be reviewed and approved. Financial aid cannot be used to cover the $75 non-refundable administrative fee.
During the year, Housing staff will host meetings to share information and discuss community events and issues. Attendance at these meetings is mandatory to ensure that all individuals are aware of pertinent information, upcoming events, and deadlines. Residents who are unable to make these meetings are expected to make arrangements with the appropriate staff member to get the information provided at the meetings. Disciplinary action or fines may be assessed if residents fail to attend mandatory meetings.
All residents must respect and comply with lifestyle expectations and all college policies and procedures. Each resident is responsible for reading and adhering to the procedures and regulations outlined in this handbook, the Glen Oaks Community College Housing Agreement, and the Glen Oaks Community College Student Code of Conduct. Residents are also held accountable to local, community, state, and federal authorities. Violations of the Student Housing policies may result in disciplinary actions (such as probation or suspension from the College) by the Judicial Board. If a suite is suspected of illegal or banned activities, the Director of Student Housing or any other College administrator or Campus Security member may key into a room in order to assess the situation for the health and safety of residents and in the best interest of Glen Oaks Community College. Students should be advised that there is no reasonable expectation of privacy with respect to Glen Oaks Community College’s right to enter a room where the safety of residents is potentially at risk.
The following Student Housing Policies have been created for the safety and well-being of the members of the Student Housing community:
and Student Conduct Process
The Student Housing staff at Glen Oaks Community College is committed to maintaining a safe and productive learning environment. To accomplish this goal, the department has developed Housing policies that reflect the values and standards of the community. Given our community is comprised of individuals with diverse backgrounds, lifestyles, and beliefs, the established policies and procedures aim to protect the rights of members of the College community, individually and collectively.
The Student Housing staff strives to provide a living/learning environment where students can benefit by learning and demonstrating appropriate behavior, and foster an environment where residents and their guests understand that individuals are responsible for their actions and that there are consequences to inappropriate behavior. The Housing staff will confront issues as they become aware of them. Staff may learn of situations in a variety of ways including, but not limited to: completion of duty rounds, resident reports, desk aide reports, parent phone calls, social media sites, building cameras and/or information from the other college employees.
Glen Oaks Community College’s philosophy of discipline is one of education. While there are consequences for violations of community standards of behavior, our goal is to help students grow and learn from their mistakes and become active and positive members of our community. Residence assistants or any College staff will contact a professional staff member when situations become escalated or it is apparent that a resident/guest poses a threat to himself or others, when there is a violation of campus or state/federal law or for any other situations where staff deems it necessary. It is easy for residents to be upset when they are confronted by a staff member and become argumentative and non-compliant. Residents are expected to be cooperative, understanding, and patient when confronted by a staff member.
The Assistant Dean of Students and Director of Student Housing are responsible for adjudication of cases in which a resident violates the terms and conditions as stated in the Student Housing Agreement and Student Housing Handbook. When a violation occurs, the Resident Assistant, Assistant Director of Student Housing, and/or the Director of Student Housing will inform the resident of the alleged violation in writing. The resident shall have up to 24 hours to prepare a response. Based on the information gathered, the Director of Campus Housing or the Assistant Dean of Students will render a decision and inform the resident of that decision both verbally and in writing.
Violations of the Student Housing Agreement and Student Housing Handbook can be categorized as Level I, Level II, and Level III violations. Students with multiple violations may receive more severe sanctions within their violation level. The sanctions listed below are recommendations; they are not meant to be absolute as violations will be handled on a case-by-case basis. All sanctions are implemented according to the judgment of the Director of Student Housing, Judicial Board, or the Assistant Dean of Students.
Level I Violations: Examples of Level I violations include, but are not limited to, violation of guest policy, horseplay, bicycles in the housing unit, disregard of courtesy hours, and sports in the housing unit, etc. Possible sanctions include community service, probation, educational projects, letter of apology, and removal from common area.
Level II Violations: Examples of Level II violations include, but are not limited to, smoking, violation of pet policy, alcohol, disrespect, and use of candles, etc. Possible sanctions include community service, educational projects, probation, counseling, and removal from living area.
Level III Violations: Examples of Level III violations include, but are not limited to, any act of violence, sexual assault, theft, weapons, noncompliance with college officials, and tampering with fire equipment. Possible sanctions include: suspension/expulsion from Student Housing and/or the College, termination of contract, mandatory counseling, and fines.
The protocol for managing policy violations within Student Housing may fall under the Glen Oaks Community College Student Code of Conduct. Students looking for further information on the Glen Oaks Community College Student Code of Conduct and processes should refer to the College Catalog. As resident students, you are responsible for both Glen Oaks Community College campus policies and Student Housing policies as outlined in this booklet. You are required to read and know all policies.
Glen Oaks Community College maintains student educational records and is responsible for access to and release of records in accordance with the Family Educational Rights and Privacy Act (FERPA). Additionally, where applicable, GOCC utilizes the same standards with regard to the release of information on an applicant or prospect. For the complete college policy, please see the Glen Oaks FERPA page. Students wishing to sign a Release of Information Request Form should contact the Registration Office in Student Services at 269-294-4259.