Student Housing Handbook

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Introduction

Welcome to Glen Oaks Community College Student Housing! Students who live on campus are part of a group that defines what it means to be a successful residential student at Glen Oaks. As student housing resident, the College expects you to be student leaders, student-athletes, friends, student employees, program participants, but most importantly, a GOCC community member.

You are responsible for all the information in this handbook. Please read it carefully, and feel free to ask any Student Housing staff members if you have questions.

Every effort has been made to ensure the accuracy of the information contained in this document; however, the College reserves the right to make corrections, additions, and/or updates. An up-to-date copy of this handbook can be found on the Glen Oaks Community College Housing website. The Glen Oaks Community College Housing Agreement and College Catalog should also be referred to frequently as they contain additional information, policies, and regulations of the College that will be of value to you.

If you have any questions about the information contained in this handbook, contact the Housing Office via our Contact Form.

Student Housing
Staff Responsibilities

Our primary mission is to provide housing for students on campus and to support our residents to help them be successful students at Glen Oaks Community College. Like many other campus offices, there are staff available to assist you with Student Housing related issues from a question about the application process to a conflict with a roommate. There are other campus offices and staff that can assist residential students with questions, concerns and issues such as academic advising, tutoring, financial aid, etc. The Student Housing staff can assist residents by making referrals to other campus offices or staff.

Director of Student Housing
This is a full-time, administrative staff member who provides leadership and supervision for all aspects of Student Housing. The Director serves on various committees across campus focused around student retention and success of Glen Oaks Community College students, particularly residents in GOCC Student Housing. Students who want to meet with the Director should schedule an appointment by emailing the Director or calling his/her office. Scheduling a meeting in this manner ensures the Director is available to meet with the student/resident.
Assistant Director of Student Housing
The Assistant Director is a full-time, live-in administrative staff member who assists the Director of Student Housing in the everyday processes and functions of Student Housing. He/she has primary responsibilities in the following areas: the application process, room assignments, room changes, Resident Assistant recruitment, selection, and training, and credit notifications, etc. He/she serves in an on-call rotation for the purpose of crisis management at night and on weekends.
Resident Assistant (RA)
Resident Assistants are Glen Oaks Community College students with leadership responsibilities within Student Housing. The RA’s primary role is to create and maintain an environment that promotes academic success along with personal growth and development of residents. They promote and assist in organizing Student Housing programs and services, serve as an informational resource, are trained in conflict management, enforce policies and procedures within the student housing building, and can assist with maintenance and service requests. RAs serve in an on-call capacity at night and on weekends.

Academic Requirements

GOCC and our Student Housing Staff have a vested interest in your academic success and recognize that the transition to college and living on your own can be a difficult transition. The College has implemented the policies below to ensure our residential students are maintaining academic progress. If you feel you are struggling in your courses, please speak with Housing staff who can direct you to an academic advisor or Success Coach located in Student Services.

Academic Warning
Academic Warning occurs once a student receives less than 2.0 grade point average (GPA) in any semester. Any residents whose semester GPA is 2.0 or lower will be automatically placed on Academic Warning. If a student fails to receive a semester GPA of a 2.0 or higher by the end of the Warning semester, he/she will no longer be eligible to live in Student Housing. Students will be responsible for the Student Housing balance and may apply for a cancellation, if applicable. Please see the Student Housing Agreement for further information. This is a non-appealable policy.

Credit Load
Students living in Student Housing must meet ongoing academic requirements including full-time enrollment and satisfactory academic progress. Each semester, residential students must maintain full-time enrollment; twelve (12) credits are required for Fall/Winter semesters, and six (6) credits are required for the Summer semester. Any student who does not maintain full-time enrollment will no longer be eligible to live in student housing. As a result, their housing agreement will be cancelled, and they will be required to move out. Students will be responsible for the Student Housing balance and may apply for a cancellation, if applicable. Please see the Student Housing Agreement for further information. This is a non-appealable policy.

If a resident falls below 12 credits during the course of the semester, they will be notified by the Student Housing staff of their non-compliance with the requirements outlined in the Student Housing agreement. Residents will be given 48 hours to get back into a minimum of 12 credits before they will be issued a removal notice. Failure to comply with the removal notice and the dates outlined within will result in being removed from Student Housing. If a student has withdrawn from a course, and therefore, dropped below full-time status at a time when it is no longer possible to add courses, the student must enroll in a minimum of 12 credits the following semester to be in compliance with the Housing Agreement. Furthermore, students may be removed from Student Housing in cases where students are not attending their classes regularly.

The Director of Student Housing has the authority and responsibility for any removals from housing that may be necessary for disciplinary reasons. Appeals may be made to the Assistant Dean of Students.

Housing Procedures

New Student Move-In: Fall Semester
Students are notified by their Glen Oaks Community College email account over the summer of move-in dates and times. This information is also available online at www.glenoaks.edu/housing. All residents are required to participate in student move-in and welcome activities.

New Student Move-In: Winter Semester
Residents moving in for the first time for Winter semester will be notified of housing assignments via their Glen Oaks Community College email account as they are assigned, and move-in will occur before the beginning of the Winter semester.
Move-In: Summer Semester
Residents will be notified of housing assignments via their Glen Oaks Community College email account as they are assigned based upon the receipt of the completed housing application and availability. Students who are moving from their winter assignments to their summer assignments may do so as soon as the space is vacated and readied by the Housing Office. It is possible that a student will be assigned a space that is not the same as their fall or winter assignment because of construction or maintenance work, summer conference housing, and staffing requirements. Students new to housing will be assigned a move-in date and will be contacted by the Director of Student Housing or their designee.
Residents living on campus during the Summer semester may be required to move to a different room or suite in order to complete building maintenance or to utilize the facility for summer functions. The Housing staff thanks you in advance for your patience and cooperation.
Early Move-In/Late Stay
There are special circumstances that require campus housing residents to move in prior to or stay longer than the agreement listed dates. To obtain information about this option contact the Director of Student Housing. Charges will be assessed.
Room Inventory
Upon moving in, each Resident, will complete, sign and submit a room condition inventory checklist to his/her Resident Assistant which will be an accurate and complete inventory of the assigned room and the condition of its contents. This inventory will serve as the basis for check out charges if assessed. This should be completed within 72 hours of move-in.
Background Checks
As part of the application process, Housing Staff will conduct background checks for both new applicants and returning residents. Students’ eligibility to reside in Student Housing is contingent upon the results of background checks. Examples of offenses that will result in students’ ineligibility include, but are not limited to: any felony, multiple misdemeanors, any criminal sexual conduct, drug or alcohol misdemeanors within 6 months of application, or any violent offenses within one year of application. The cost of the background checks are covered by the non-refundable administrative fee.
While living in Student Housing, a conviction to or a plea of guilty or no contest to a felony, an assault or battery, or criminal sexual conduct is grounds for termination of the Housing Agreement. Residents have an obligation to inform the College if any such conviction occurs or plea is entered while residing in Student Housing.
Room Consolidation
Student Housing staff reserve the right to change or cancel a room assignment in the interest of order, health, safety, or behavioral issues. The right of final assignment lies with the Director of Student Housing. Staff also reserve the right to fill vacancies in rooms and to require residents to move to another room at any time to allow for optimum utilization of space or to resolve situations regarding interpersonal conflicts.
Housing Closures
Student Housing closes during the predetermined breaks in the academic year. These breaks can be found on the Glen Oaks Community College Calendar and on the Student Housing web page. During breaks in which Student Housing is closed, students are expected to vacate their space, including rooms and suites per their agreements, but may leave their belongings. Students should make arrangements in advance for being off campus during these time frames.

Housing Requests During Breaks
If a student will need housing over the semester breaks, they must seek approval and arrange with the Director of Student Housing prior to being assigned a space for the upcoming semester. Agreements and associated fees for housing over breaks must be submitted in full prior to the start of a break. Even if a student is not staying for an entire break period, he/she still must pay for the entire break. Housing opening and closing dates can be found on the Student Housing web page. Housing is not guaranteed during breaks.

Fees associated with housing requests during breaks for the 2018-2019 academic year are as follows:

  • Thanksgiving Break – $125
  • Winter Break – $350
  • Spring Break – $125
End of Semester Check Out
Based on the selected agreement term, residents must vacate the residence hall within 24 hours of their last exam or graduation. Residents must sign up for a suite/room check-out with a Housing staff member. Failure to follow protocol will result in a $100 administrative charge and could result in assessment of additional fees. Additional information about move-out procedures and protocols will be provided during the semester by orientation, e-mail, floor meetings and postings.

Check-Out Policy
The check-out process is required upon departing Student Housing. The following check-out criteria must be met:

  1. The student must contact their RA or another Housing staff member to schedule a time to complete their check-out process.
  2. The student must remove all of their belongings, clean their space, and return all furniture back to its original location prior to check out. All trash and unwanted items must be removed from the housing unit.
  3. The student must appear at the scheduled time to meet with the Housing staff member to complete the proper check out process. The staff member will accompany the student to their room and complete a Housing Exit Form.
  4. The student, after completing the form, must turn in their Student Housing keys to the Housing staff member. Additional charges may be assessed if students do not complete the housing checkout process, turn in their keys or if there is considerable damage to a suite.
Special Housing/Accommodation Requests
Students that have special housing needs and/or accommodations must submit requests to and receive approval from the Support Services for Students with Disabilities Office at 269-294-4242.
Room Change Requests
GOCC Student Housing staff is available to assist you in your transition to living in Student Housing. They will work with you to resolve any roommate difficulties including a room change if necessary. Room changes may not be made without prior approval of the Director of Student Housing or his/her designee. Room changes may not be made within the first two weeks of any semester. There will be a $75 fee assessed for all room changes.
A resident may be required to move when a conflict between residents occurs and all mediation attempts have been exhausted, in cases where open spaces need to be consolidated, or any other circumstance that Student Housing deems appropriate. Room changes will not be made until the mediation process is utilized. There are no fees assessed for required moves.
All room change arrangements are coordinated by Student Housing staff. Students may not switch/trade assigned rooms without permission. Doing so may result in result in removal from Student Housing.
When a room change is necessary, Student Housing staff will inform suitemates by e-mail, phone call and/or posted notice. A roommate/suitemate agreement will be completed with all new residents by Housing staff.
Suitemate Agreements
Suitemate agreements are required to be completed by each suite and will be discussed at floor meetings and/or orientation. An RA will meet with each suite to ensure completion within the first two weeks of each semester. The agreement provides an opportunity for residents of a suite to discuss specifics relating to how they will manage cleaning, noise, and guests, etc.
The RA will then schedule a follow-up meeting with each suite to discuss any questions regarding the Suitemate Agreement. All residents are strongly encouraged to communicate with their suitemates when conflicts arise. Please contact your Resident Assistant (RA) for information on how to resolve conflicts or to receive assistance in resolving the conflict. Resident Assistants are trained in conflict management and will be able to assist with mediation.
Abandoned Property
Any property left behind at the end of your agreement without prior approval will be deemed abandoned property. Abandoned property will be inventoried, tagged, and stored at a cost of $50, which will be charged to your student account. You will be notified via your Glen Oaks Community College email of any items tagged and stored. From the date of the notification email, you will have seven (7) days to pick up your belongings or arrange a meeting with the Director of Student Housing. If you do not retrieve your belongings within that timeline, they will be disposed of.
Abandoned Space
If a resident fails to return from a break or is found to be absent from the residence hall after a period of fourteen (14) days, without prior notification to the Director of Housing, the space may be deemed “abandoned” and the College may terminate the resident’s agreement. Any items left in the resident’s space may be disposed of. The College will follow normal protocols for Student Housing agreement status and required payments as described in the agreement.

Room Entry
In accordance with our educational mission, the College aspires to maintain a healthy and safe environment, as well as respecting and preserving your right of privacy. Glen Oaks Community College, however, reserves the right to make periodic administrative entrance and inspections of suites and individual bedrooms (whether or not the residents of the room are present) whenever:

  • There is a threat to the safety or well-being of the room’s occupants or other residents. Examples include: a report of self-harm, faulty equipment, suspicion of physical danger, and smell of or visible smoke, etc.
  • There is reason to believe the occupants of the room are violating a College rule/regulation or state/federal law. Examples include: smell of illegal substances, sounds, or words heard from a suite relating to alcohol or drug consumption. The College reserves the right to remove any object or material which would constitute a violation of College policy or the Student Housing Handbook.
  • There is reason to believe that there is imminent hazard to the property and subsequent removal of any hazard discovered. Examples include: fireworks, smell of gasoline, report of weapons, water leaks, or smoke detectors covered/removed, etc.
  • Disruptive noise is impeding a member of the communities’ ability sleep, study, or read, etc. Examples include: alarm clock sounding and resident has left; stereo left on and no one home; noise is loud and no one is answering repeated knocks at the door.
  • To address any needed maintenance repairs/concerns. Examples include: repairs to appliances, routine maintenance – caulking showers, window repair/sealing and wall crack repairs, etc.
  • When it is necessary for authorized College personal or their agents to search a student’s room without the occupant’s presence, two (2) staff members will be present. A student who believes this policy to have been violated may appeal directly to the Director of Student Housing. If the student feels the Director violated the policy, he/she may direct the appeal to the Assistant Dean of Students.
Routine Health and Safety Inspections
In order to ensure suites are being maintained properly and to check for unreported damage, Student Housing staff, College staff, and Security collaborate to complete health and safety inspections. Student Housing staff will enter suites and apartments for health and safety inspections twice each semester. Residents will be notified in advance of the inspections.
Residents are expected to keep their suites and rooms clean and safe. Inspections will be for unsanitary conditions (accumulated trash or concerns with cleanliness) and for fire safety violations. If a suite or room does not meet health and safety specifications, the residents will have one week to correct the situation at which time another inspection will be scheduled.
The College reserves the right to remove from the room, without the resident’s permission, any objects or materials which constitute a health or safety hazard, or are the property of the College. The College does not assume responsibility for items of a personal nature that are damaged, lost, or stolen.
A Notice of Concern Letter is used to address minor violations of Student Housing policies and issues related to maintenance, health and safety. The letter will be sent to residents of the suite or room and document how and when the issue was discovered how it should be corrected. Residents will be notified when the staff will return to ensure compliance with the request and who to contact if they have questions. Residents must comply with a Notice of Concern letter or further action through the conduct process may be taken.
Safety checks are conducted in the residence halls during breaks and occasionally throughout the semester to ensure the space has been left in a safe condition. Notice is posted in advance. Policy violations in plain view will be documented and disciplinary action will be taken.

Amenities

Computers
Computer access available in the Library and other academic areas on campus. Residents are able to access computers with their student ID card.

Wireless Internet
A wireless network is provided for use and is shared among all residents within Student Housing. Please be considerate of other residents trying to use the network. Large downloads or other bandwidth intensive items will affect the performance and connectivity of others using the service. Although best effort has been made to make the wireless network compatible with all electronic devices, we cannot guarantee compatibility. The College does not support student-owned devices. Non-GOCC wireless networks are not allowed within Housing as these will conflict with the performance and/or availability for others depending on the wireless service. It is recommended that firewalls, anti-virus, and anti-spyware products be utilized on personal computers. The College does enforce an Internet Use Policy. Disciplinary action is taken for reported violations.
Television
Televisions will be located in common areas in the student housing building.

Suite Furnishings
The College offers two-bedroom and four-bedroom suites. Suites include a full-size refrigerator, stove, microwave, living room furniture, and two counter height stools. Bedrooms are furnished with a twin bed frame and mattress, a two drawer dresser, a desk/chair, and a closet. Each apartment also has window coverings.Suggested items to bring include:

  • Bed linens, blankets and pillows
  • Toaster & other small kitchen appliances (UL approved)
  • Dishes, drinkware, flatware, utensils, pots & pans
  • Television, laptop, or devices for streaming
  • Area rugs
  • Food items
  • Personal items: towels, toiletries, and cleaning supplies, etc.

GOCC reserves the right to modify items allowed or not allowed to be kept in a bedroom, suite or housing building.

Heat and Air Conditioning
The main temperature control for each suite is located in the living room; suitemates need to reach an agreement regarding the temperature setting. Each bedroom contains its own temperature control unit. Temperature of units should be set no lower than 68 degrees for air/cooling and no higher than 72 degrees for heat. Suites that vary from these guidelines may cause damage to the apartment and equipment. Temperature in each suite must be agreed upon by the residents in their suitemate agreement.
Mailbox and E-Mail Communication
Residents are expected to check their Glen Oaks e-mail and their Housing mailbox daily for important information that will be sent out by Housing staff and other offices on campus. Important information may also be posted on residents’ doors, around the building, or put in residents’ mail boxes.

Mail Service
The U.S. Postal Service delivers all student mail to Student Housing. Staff distributes the mail that is delivered to the mailboxes during the business week.Residents who receive packages larger than the mailbox allows will receive a package notice. They can then pick up their package by bringing their package slip and student ID to the Student Housing Office during posted hours.Each resident is assigned a mailbox. Please have your mail directed as follows:

John Doe
Student Housing
Glen Oaks Community College
62237 Shimmel Rd.
Centreville, MI 49032

 

When moving out of Student Housing the resident must change their address with both the College and the United States Postal Service. Failure to do so will result in disrupted mail service or returned mail. All mail received for non-residents will be returned to sender.

Laundry Facilities
The laundry room is accessible 24 hours a day, seven days a week. The washing machines and dryers are coin operated. Please do not attempt to wash large items such as sleeping bags and comforters or overload the washers and/or dryers. The College is not responsible for damage to your personal belongings while using the laundry equipment or when left unattended in the laundry facility. Contact the Director of Student Housing for maintenance requests.
Use of the Grounds
Residents must obtain permission from the appropriate College official to utilize the grounds around the Student Housing building for any event. The College prohibits digging, planting, or removing anything from the grounds without prior approval from the appropriate College official.

Safety & Security

Glen Oaks Community College is committed to the safety and security of its students and visitors. Security cameras are located throughout the student housing building, and emergency call stations are located throughout campus buildings and in the main parking lot.

If you wish to report a crime, or are a victim of a crime, or would like to get information about campus crime statistics, please visit the Public Safety tab on the college’s website.

Doors/Locks/Theft
The College provides safety measures to protect the welfare of all residents and safeguard their personal belongings. However, the College cannot be held responsible for loss, damage, or stolen personal property. Residents are encouraged to take proper precautions themselves. Residents should not leave their suite or their bedroom door open or unlocked if they are not present in the room. Doors should not be propped open. Residents are responsible for lost or stolen key cards. Lost or stolen cards should be reported to the front desk immediately. Upon request from a Housing official, key cards can be replaced for a fee of $15. Keys found in the possession of anyone but the rightful user will face judicial sanctions.
Fire Alarms
When an alarm sounds, residents and guests within the housing building are required to evacuate the building immediately. All individuals directed to the parking lot west of the building. Students who fail to comply with this will be documented by staff and can be issued state and/or local fines and tickets from police. Students must stay in their given areas until the building is given an all-clear to be re-opened and residents allowed to re-enter. Re-entry into a building before an “all-clear” signal is given by staff is prohibited. State law prohibits the use of elevators during a fire alarm. If you see fire, please pull the fire alarms as you evacuate the building. The alarm will automatically alert the proper authorities. Falsely pulling a fire alarm can result in judicial sanctions or fines. Tampering with building fire detection systems is a violation of the housing agreement and College policy and is grounds for discipline up to and including removal form the building. Michigan law states that falsely pulling a fire alarm is a misdemeanor punishable by fines and up to one year in jail.
Keys, Locks, Student ID Usage
When residents move in, they are issued a key (swipe) card that provides specific access to their building, suite, and bedroom. The key card is an integral part of our security system, so it is important that the student keep their card in their possession at all times and present it to College officials when requested. Failure to present your key card will result in judicial sanctions.Unauthorized possession, duplication or use of keys, keycards or GOCC ID in any College facility, or unauthorized entry or access to college facilities is prohibited. Key cards must remain in the possession of the person to whom they are issued and may not be used by another person. Any resident who loans or is in possession of another student’s ID or key card will face judicial sanctions.If you lose your key, immediately inform a Housing staff member so that your room can be secured and your old key deactivated. The student will be responsible for associated costs. Additional locks (keyed locks, chain locks, deadbolts) may not be installed. Residents may use their own portable safes or lockboxes to keep valuables safe.
DAMAGED, STOLEN OR LOST KEY CARDS: You are responsible for your key card. If your card is damaged, lost or stolen, it is your responsibility to contact the Housing Office immediately. Student Housing is not responsible for any unauthorized transactions. Students will be charged $15 for each replacement card; this fee will be billed to your GOCC student account. Key cards found in the possession of anyone other than the resident to whom it was issued to will be confiscated by Housing other College staff. Judicial sanctions will be assigned to the person the card belonged to and to the person who was using the card.
Insurance
The College is not liable for the loss of money or valuables by any person or for any loss sustained on the premises. Your parents’ homeowner’s insurance policy may cover private property away from home, or a rider may be attached to the policy. If you are not covered under your parents’ homeowner’s policy, you are highly encouraged to obtain renter’s insurance.

Student
Housing Agreement

Students are required to apply for Student Housing and to complete the application process, concluding in the signing of an agreement for a space and submitting the $75 non-refundable administrative fee. Students who are not emancipated minors at the time of the agreement signing are also required to have a parent or guardian sign the agreement prior to it being accepted and countersigned by Glen Oaks Community College. Only students who will be 18 years of age or older before the end of the first semester are eligible to live in Student Housing.

Your Student Housing agreement is not transferable, which means you may not transfer your agreement to any other individual or semester. Only the individual student who signs the agreement is permitted to reside in the room/suite. The agreement is legally binding, and you will be held responsible to the terms of the agreement for the entire agreement period. You are responsible, as is the College, for all items outlined in the agreement.

The College is committed to providing students a safe living and learning environment; consequently, the College reserves the right to deny or terminate housing for any person whom the College feels may pose an unreasonable risk, would cause disruption to the community, or violates College rules or policies. The College reserves the right to deny, modify, or cancel housing agreements or assignments. GOCC will hold any student who breaks their agreement financially responsible for their agreement.

At the end of the agreement term, students must complete the proper checkout process.

Billing Dates
If a current resident fails to pay by the billing date or fails to establish a payment plan through Nelnet by the published date, they will be required to move out of student housing. New residents who fail to make payment or have a payment plan in place by the payment date will not be allowed to move in and may have their agreement terminated.
Collection of Payments
The resident agrees that if the College utilizes legal counsel, a collection or other agent to enforce this agreement, the resident will pay the collection costs, attorney’s fees and court costs in obtaining payment amounts due under this agreement.

Cancellation of Agreement
This Housing Agreement is a legally binding Agreement. By signing the Housing Agreement, Resident assumes responsibility for the terms and conditions contained herein.

  1. A new applicant who has not previously lived in Devier Student Suites may cancel the Housing Agreement by submitting a Cancellation Form to the Housing Office by July 1; Applicants who cancel after July 1 will incur a $250 cancellation fee. Once the applicant takes occupancy of the room, cancellation will result in responsibility for the financial terms of the Fall semester ($2800-$3100) in addition to an $800 cancellation fee for the Winter semester.Residents who enter this agreement for the Winter semester only and fail to cancel in writing prior to Dec. 20 will incur a $250 cancellation fee.  Once the applicant takes occupancy of the room, cancellation will result in responsibility for the financial terms of the Winter semester ($2800-3100).
  2. Returning Residents who complete the renewal process may cancel housing by submitting the cancellation form and paying a $250 cancellation fee by May 31. Returning Residents who complete the renewal process and cancel between June 1 and July 31 will be responsible for an $800.00 cancellation fee. Failure to cancel prior to August 1 will result in the student being responsible for the financial terms of the Fall semester ($2800 – $3100).Returning Residents may cancel the Housing Agreement for the Winter semester by submitting written notification to the Housing Office on, or before, the last day the college is open prior to Winter Break. Residents who cancel before this date will incur an $800 cancellation fee. Residents who cancel after this date are obligated to the full financial terms of the winter semester, $2,800-$3,100.
Agreement Termination
Glen Oaks Community College may terminate a resident’s housing agreement and take possession of a student’s assigned space at any time for violation of any of the provisions herein or when it is in the interest of the community or College. The student’s housing agreement will be cancelled if the student’s enrollment at Glen Oaks Community College is terminated through removal from the College, academic suspension, conduct removal, or administrative dismissal. If the agreement is terminated, the student must vacate student housing within 24 hours unless written permission has been obtained from the Director of Student Housing or their designee, or the resident has a pending appeal.
Non-Refundable Administrative Fee
The non-refundable administrative fee for Student Housing at Glen Oaks Community College is $75.00 and is due at the time students submit their Student Housing Application. Students will not be sent a Housing Agreement if the non-refundable administrative fee is not submitted with the Housing Application. Financial Aid cannot be used to cover the administrative fee. The administrative fee should be paid in full to the Cashier located in the Student Services Office in the main building. Credit card payments may also be made via phone at 269-294-4235. Please note: If paying via debit or credit card, a 2.75% service fee is assessed.

Payment of Housing Charges
Once a resident has been assigned a tentative suite, the Student Housing fees will be charged to the student’s Glen Oaks Community College account. Payment must be received by the payment dates outlined through Nelnet, or the agreement will be cancelled and the space will be reassigned. New residents with unpaid housing charges will not be permitted to move in until full payment has been made or the Nelnet payment plan is in place. Residents may have their housing agreement cancelled for failing to make required payments. Returning residents with outstanding payments will have their access revoked until payment has been made and/or have their housing agreement cancelled.Non-payment and/or cancellation of agreement due to non-payment does not release the student from the financial obligations of the housing agreement.Payments can be made in person to the Cashier located Student Services, or checks may be mailed to:

Glen Oaks Community College
ATTN: CASHIER
62249 Shimmel Rd.
Centreville, MI 49032

 

(Please indicate that payment is for housing and include the student’s ID number). Glen Oaks Community College accepts cash, check, money order and credit card payments for housing payments. For more details regarding payment options, contact the Glen Oaks Community College Cashier’s Office at 269-294-4235.

Please note: If paying via debit or credit card, a 2.75% service fee is assessed.

Damage to Student Housing Building
Should the Student Housing building be destroyed or damaged sufficiently to prevent the use of the facility, in the event of a public emergency or other unforeseen occurrences beyond the control of the College which result in residents being displaced, the housing agreement may be immediately terminated. In this event the resident is responsible for charges up to the date of termination. The College shall not be liable for any expenses, damages or loss which you incur for relocation or inconvenience as a result of such termination. We require residents to purchase renter’s insurance as a protection for personal belongings.

Additional
Student Housing Information

Community Living
Residential living promotes individual and group responsibility by fostering a positive living and learning environment. College and Student Housing policies balance the rights of the individual and the rights of the community. While carrying out its educational mission, Glen Oaks Community College aspires to create and maintain conditions that are both fun and educational.

All Glen Oaks Community College student housing residents and their guests are responsible for conducting themselves in a manner that does not infringe on the rights of others or interfere with the educational mission of the College. By signing your Housing agreement, you agree to make yourself aware of and abide by all Housing policies and expectations; the Glen Oaks Community College Student Code of Conduct; and applicable state and federal laws. A copy of the Glen Oaks Community College Student Code of Conduct can be found in the current College Catalog at glenoaks.edu.

Violations are subject to disciplinary action, criminal prosecution, removal from student housing, and/or payment of replacement fees as deemed appropriate by College officials. Residents are responsible for the conduct of their guest(s) and may be subject to disciplinary action as a result of misconduct of their guest(s). Glen Oaks Community College along with Student Housing staff reserve the right to contact the individual(s) listed as emergency contacts on the Student Housing agreement.

Finals Week
In an effort to create an atmosphere conducive to studying, during the week of exams each semester we enforce 24-hour quiet hours and restrict visitors during the hours of 8 a.m. to 8 p.m.
Financial Aid
Residents wishing to utilize financial aid to pay for housing must have sufficient verified financial aid (i.e. federal, state, local scholarships, grants, Pell Grant, loans, etc.) to cover tuition and housing on file in the Glen Oaks Community College Financial Aid Office prior to the date that housing payments are due. Outstanding tuition and housing payments will be deducted from available financial aid prior to aid being disbursed to the student. The availability of financial aid does not relieve the student of financial responsibility for the balance due under the agreement. Any amount not covered by financial aid is due in accordance with the payment dates through Nelnet. If you have questions regarding financial aid refer to the financial aid website or visit Student Services in the main building. Applicants should note that the financial aid process can take several weeks, and proper time should be allotted for applications to be reviewed and approved. Financial aid cannot be used to cover the $75 non-refundable administrative fee.
Meetings – Building, Floor, Individual and Suite, Orientations, etc.
During the year, Housing staff will host meetings to share information and discuss community events and issues. Attendance at these meetings is mandatory to ensure that all individuals are aware of pertinent information, upcoming events, and deadlines. Residents who are unable to make these meetings are expected to make arrangements with the appropriate staff member to get the information provided at the meetings. Disciplinary action or fines may be assessed if residents fail to attend mandatory meetings.

Housing Policies

All residents must respect and comply with lifestyle expectations and all college policies and procedures. Each resident is responsible for reading and adhering to the procedures and regulations outlined in this handbook, the Glen Oaks Community College Housing Agreement, and the Glen Oaks Community College Student Code of Conduct. Residents are also held accountable to local, community, state, and federal authorities. Violations of the Student Housing policies may result in disciplinary actions (such as probation or suspension from the College) by the Judicial Board. If a suite is suspected of illegal or banned activities, the Director of Student Housing or any other College administrator or Campus Security member may key into a room in order to assess the situation for the health and safety of residents and in the best interest of Glen Oaks Community College. Students should be advised that there is no reasonable expectation of privacy with respect to Glen Oaks Community College’s right to enter a room where the safety of residents is potentially at risk.

The following Student Housing Policies have been created for the safety and well-being of the members of the Student Housing community:


1. ALCOHOL

Glen Oaks Community College is an alcohol free campus regardless of legal age. The following policy is designed to support the objectives and expectations of the Glen Oaks Community College policy concerning alcohol use.

In the event that a resident is suspected of consuming or possessing alcohol in campus housing, the Director of Student Housing will be contacted both for the safety of the student as well as investigation and prosecution as appropriate.

1.1 Possession/Use of Alcohol
Residents or guests may not possess or consume alcoholic beverages in any room or area, including their own bedroom. This includes residents who are of legal age to consume alcohol.

1.2 Alcohol Containers
Empty alcohol containers are prohibited within the residence hall and may not be used for decorative purposes.

1.3 Intoxication
Any student suspected of being intoxicated: exhibiting impaired motor skills, aggressive behavior, slurring speech, smelling of alcohol, etc. may be reported to the local authorities if it is deemed that they may be a danger to themselves or others by residence life staff or security or in the event such reporting to local authorities is deemed reasonable and advisable.


2. COMMUNITY SPACES

Living area lounges, hallways, and other public areas are meant to be used by everyone with care and respect. Therefore, disruptive behavior, disrespect for others, and any other circumstances deemed a hindrance will not be permitted.

2.1 Sleeping
Living area lounges are not to be used for sleeping.

2.2 College furniture
Common area furniture is not to be moved to another common area or taken to student rooms or suites. This deprives other residents of the furniture and is considered theft of property. If common area furniture is found in rooms or suites, costs to relocate the furniture may be assessed to the residents of the space where the furniture is discovered. In addition, if the condition of any public area is altered or abused, the person(s) responsible will be charged and disciplinary action will be taken.

2.3 Appropriate language/behaviors
Residents are expected to use appropriate language and behavior at all times in public areas. Any behaviors deemed inappropriate by College officials will be addressed, and the individual may be asked to stop the behavior or to leave the area. Failure to comply with a request by a College staff member will result in disciplinary action.

2.4 Sports
Due to the high risk of property damage and personal injury, sports, water fights, wrestling, and other high-risk activities are prohibited in indoor residential areas.

2.5 Electronic Devices/Audio
While in any shared area of the building (e.g. lobby, halls, common areas) residents are not allowed to have electronic devices playing music or audio that contains offensive or profane language. In addition, the noise level of the student’s electronic device may not, at any time, be at a level that can be heard from a distance beyond that area which they are currently occupying. Electronics referred to in this section include but are not limited to: Cell phones, I-pods, MP3 players, DVD players, tablets, game consoles and CD players.


3. DECORATIONS

Residents are permitted to decorate bedrooms and suites within the following guidelines:

3.1 Wall Damage
No nails or tape of any kind should be used on the walls, doors, mirrors, or other surfaces; to hang items on the walls it is highly recommended that you use 3M Pull Command Adhesive products. Please DO NOT remove 3M products from painted surfaces. The Facilities staff will remove the adhesive products without damage.

3.2 Hanging Decorations
Decorations may not be hung from, or attached to, the ceiling, fire alarms, or smoke detectors; decorations may not cover more than 10 percent of any wall or door due to it being a fire safety concern. No decorations may block any doorway.

3.3 Graffiti
No writing, drawings or other markings may be done to walls, doors, windows, mirrors, or any property owned by the College. Housing staff has the right to remove any and all inappropriate decorations and charge for damages caused.

3.4 Windows
No signs or materials may be displayed in windows.


4. DRUGS

Glen Oaks Community College is a drug-free zone. Illegal drugs and/or drug paraphernalia are not permitted on the campus. This is a zero tolerance offense. Students will be removed and banned from Student Housing for violation of this policy and will be sanctioned under the Student Code of Conduct. Students or residents suspected of drug use may be referred to the Director of Student Housing and/or the police department for investigation and prosecution if appropriate (This includes any suspicious odors from Student Housing suites, bedrooms and/or common areas).

4.1 Use/Possession
The use, possession of and/or possession with intent to deliver, transport, sell, distribute, exchange, or manufacture illegal drugs in any building or on any property owned or controlled by the College is prohibited and strictly enforced.

4.2 Paraphernalia
Possession of drug paraphernalia is also prohibited (e.g., smokeless cigarettes, marijuana bong, pipe and/or hookah pipe, etc.).

4.3 Under the Influence
Any student suspected of being under the influence of illegal drugs – exhibiting impaired motor skills, aggressive behavior, slurring speech, smelling of marijuana, etc. – may be reported to the local authorities.


5. ELECTRICAL EQUIPMENT

Any electrical equipment residents bring for use in Student Housing must have an approved “UL” rating for indoor use. Unapproved electrical equipment consists of grills, halogen lamps, space heaters, and air conditioners.

6. FAILURE TO COMPLY WITH A COLLEGE OFFICIAL

Behavior or conduct that disrupts the living and learning environment or the safety of the residents within the residence hall will be addressed by Student Housing staff. Any behavior that obstructs residence life, security, or any other College staff members from performing their official duties is prohibited. This may include, but is not limited to, physical and verbal abuse and/or threats of violence toward or failure to adhere to the lawful directive or order of a College official.

6.1 Filling a False Report with a College Official
Glen Oaks Community College Officials expect that all reports and complaints submitted to them are true and without omission. If a student is found to have submitted a report that is false, or files a police report with conflicting information, that student may be called to appear before the Judicial Board for further investigation and possible sanctions.


7. FIRE SAFETY

Fire safety is very important in a residence hall. Due to the high occupancy rate, fires are more apt to occur than in single family residences. The following policies have been designed to provide a safe environment in Student Housing:

7.1 Flammables
At no time may any flammable/incendiary/combustible items be stored or used in or around living areas. Hot plates, fryers, and lava lamps are also prohibited.

7.2 Open Flames
Open flames are not allowed and may include, but are not limited to: burned/burning candles, incense, and potpourri pots. Candles, whether burned or unburned are not allowed. All residents residing in a suite where burned candles/incense are present in a common area will be documented for this policy violation regardless of ownership.

7.3 Combustibles
Gun powder, laboratory chemicals, acid, gasoline, oil, kerosene, propane, charcoal, turpentine and other combustibles fireworks, oil-burning lamps, or other items which may easily catch fire or accelerate a fire are prohibited.

7.4 Bicycles, Mopeds, and Motorcycles
Do not ride bicycles or mopeds on sidewalks. Bicycles and mopeds are to be stored in the racks outside the building. Do not put them in stairwells or chain them to stair rails, fences, or posts as this is a hazard. Glen Oaks Community College Facilities staff will remove and impound any bicycle or moped whose owner violates these rules. No motorcycles, mopeds, or gasoline-operated machines of any type are allowed inside buildings; if found, these will be removed at the owner’s expense. Any damage caused by or expenses incurred because of use, storage or placement of the bike, moped or motorcycle will be the responsibility of the owner.

7.5 Live Plants
Live wreaths, pine or evergreen trees, and branches are prohibited due to fire hazard. Potted plants are allowed as long as they are well cared for.

7.6 Hoverboards
Hoverboards are not allowed in the Student Housing facility or in the College’s buildings.

7.7 Fire Safety Equipment
Firefighting equipment is located throughout the residence hall. Pulling false fire alarms, causing a fire, tampering with a smoke detector or any fire-fighting equipment, are violations of the housing agreement, the Glen Oaks Community College Student Code of Conduct, and state law. The individual(s) involved may be prosecuted and fined.

7.8 Smoking
Glen Oaks Community College is a tobacco-free campus. As such, no tobacco products may be used on campus. Students wishing to smoke may do so inside their personal vehicle or off campus. This includes smokeless tobacco, hookah, and e-cigarettes. Spittoons, hookah pipes, and tobacco tins are not allowed in housing and may be confiscated.

7.9 Blocking Passageways
No personal belongings may be kept in the hallways of the residence hall as they pose a fire safety hazard and can impede evacuation in the case of fire or other emergencies.

7.10 Emergency Protocol
Fire drills are scheduled as required by state regulations and are conducted periodically throughout the calendar year. Whenever an alarm sounds in Student Housing, persons within the building are required to evacuate the building immediately. Residents will be directed to the parking lot west of the Student Housing building.

Students that fail to comply with this will be documented by staff and can be issued state and/or local fines or tickets from police. Re-entry into a building before an “all-clear” signal is given by staff is prohibited. State law prohibits the use of elevators during a fire alarm.

If a fire is seen or suspected, please pull a fire alarm as you evacuate the building. The fire alarm will automatically notify the appropriate authorities.

7.11 Tornadoes
Tornadoes: In the event of a tornado warning all employees, students, and visitors in any College facility will be instructed to go the designated safe shelter area.

DO NOT GO OUTSIDE.
Do not use telephones.
Do not stand near glass-enclosed spaces.
Proceed to the designated safe shelter area for your facility. This information is found in every suite.
Do not use open flame (candles, lighters, etc.).
Remain calm and wait for an “all-clear” announcement.

 

7.12 Inclement Weather
In the event of inclement weather, please follow the instructions of the appropriate housing or college official.

7.13 Loss of Utilities
If inclement weather results in the loss of utilities, please follow instructions of the appropriate housing or college official.


8. GAMBLING

Gambling is the wagering of money or other valuables on the outcome of events. This includes, but is not limited to, card and dice games, sport pools, lotteries, raffles, and Internet gambling. This includes gambling devices and machines all of which are prohibited in or surrounding Student Housing facilities or activities.

9. GUESTS

A guest is considered anyone who does not reside within the student’s housing unit. Having guests/visitors is a privilege not a right. Please understand that the visitation policy is in place for the safety of all residents and their guests. The following requirements have been put into place in regard to guests within Student Housing. Housing staff also reserves the right to modify any resident’s guest privileges based on continued violation of the guest policy or the concern and safety and/or well-being of the community.

9.1 Sign-In
Residents must sign guests in and out at the front desk.

9.2 Escorting Guests
Guests must be escorted by their host at all times. Guests are held to the same standard as each resident and the person hosting the guest is responsible for ensuring they do not violate policies or disrupt the community. If policies are violated, the guests’ host will also be held responsible.

9.3 Number of Guests
No suite should have more than two guests at any given time, whether a current resident of Student Housing or a non-resident guest, present in their suite at any given time. Violation may result in removal of guest privileges.

9.4 Overnight Guests
Guests of either gender are permitted to stay overnight only with the consent of all the suitemate(s). During their Suitemate Agreement meeting, suitemates discuss guests and visitation within their suite. This includes: hours for opposite gender guest visitation, times or days of the week in which no guests are permitted, how they will manage guest issues and/or behavior. Guests may not stay overnight more than two consecutive nights.

9.5 Total Number of Overnight Stays
A guest cannot stay overnight more than ten total times a semester in any room.

9.6 Responsibility
The resident host is responsible for all the actions of their guests while they are present in the residence hall. The host may be subject to disciplinary action when guests (while present in the residence hall) violate residence life policies, Glen Oaks Community College policies or local laws.

9.7 Guest Non-Compliance/Concerns
At any time a Student Housing staff member can contact the police or request a guest leave if the guest’s behavior is a concern to the safety and well-being of their host, the community or themselves.

9.8 Minor Guests
All guests under the age of 17 must have completed the Permission Form for Minors in Student Housing including written permission from a parent or legal guardian. A parent, guardian or resident host must supervise all guests under the age of 17 at all times.


10. HEALTH STANDARDS

Residents are required to comply with local health codes. Residents are expected to maintain cleanliness of their living space and may be required to clean upon the instruction of Student Housing staff. Please report any health concerns to a Housing staff member.

11. ILLEGAL ACTIVITIES

Students involved in illegal activities (local and federal laws) on campus will result in College and/or civil and/or criminal action. It is the student’s responsibility to be aware of all Glen Oaks Community College, federal, state and local laws. Staff members are expected to take action against a violation of a College regulation or the law. Students found to be breaking the law within the residence hall may be required to vacate their housing assignment pending an investigation of the circumstances surrounding the incident. If the student in question is indeed found to be in violation of the law, he or she may be permanently removed from housing through the judicial process.

12. MUTUAL RESPECT

Student Housing residents are expected to be respectful of the individual rights and freedoms of others within the living area. Even if a shared sense of understanding does not exist between community members, residents are still expected to exhibit an outward sensitivity to the diversity inherent within the residential community.

12.1 Unruly Behavior
Any behaviors that are inappropriate, disruptive or destructive to the community or its members will not be tolerated. This may include, but is not limited to: yelling or causing a disturbance; using inappropriate language towards another community member, a staff member, or guest; destruction of property, or online bullying or harassment, etc.

12.2 Physical Violence
Any violence towards another individual of any kind will not be tolerated and will result in disciplinary action including removal from campus housing.

12.3 Pranks
Activities which may present a danger to the health, physical, psychological, or emotional well-being of another student or their property, whether intentional or unintentional, will not be tolerated and will be treated as a violation of policy.

12.4 Hazing
Initiation practices which may present a danger to the health, physical, psychological, or emotional well-being of another student or their property, whether done voluntarily or against the wishes of the other student, will not be tolerated.

12.5 Harassment, General
Glen Oaks Community College prohibits discrimination based on a person’s race, color, gender, gender identity, national origin, age, religion, marital status, disability, veteran status, or sexual orientation and will not tolerate any form of harassing or bullying behaviors. Harassing or bullying behaviors may include, but are not limited to, the following: repeated unwanted contact via email, phone, text message, social networking sites or in person; persistent following/stalking behaviors; repeated use of derogatory comments; threats or perceived threats of physical or emotional violence.

12.6 Harassment, Electronic
Glen Oaks Community College recognizes the prevalence and popularity of online communities. Utilizing cyber media responsibly is an expectation of Glen Oaks Community College Student Housing residents. The use of any electronic media as a means for harassment is strictly prohibited. Harassing behavior includes sending text, picture, audio, video or executable electronic code (viruses) over electronic forums, message boards, social media sites and services, instant messaging or chat services, email, or other internet or intranet service, and websites. This includes repeated unwanted contact or any stalking or bullying behaviors on any of the aforementioned media.

12.7 Harassment, Racial and Ethnic Harassment or Discrimination
GOCC Student Housing is committed to programs and activities that are free of racial or ethnic discrimination. Racial and ethnic harassment is a form of illegal discrimination and is contrary to the nature and mission of our institution. Any violation outlined in Section 12 which is committed against a student, guest, or employee of Glen Oaks Community College, which is based upon gender, gender identity, age, sexual orientation, race, ethnic background, economic status or religious affiliation may result in removal from Student Housing.

12.8 Assault and Battery
Assault and battery is intentionally or recklessly touching another person in a hostile, insulting, or angry manner, resulting in bodily harm; these behaviors are prohibited. The intentional engagement in conduct that causes another to be reasonably apprehensive of immediate bodily harm is also prohibited. An assault and battery is a zero tolerance offense. Students will be removed from Student Housing for violation of this policy.

12.9 Sexual Assault
Sexual assault is any non-consensual sexual act. A sexual act is non-consensual if it is inflicted upon someone who cannot grant consent (due to cognitive disability, age, incapacitation because of drug/alcohol use including intoxication, etc.) or compelled through the use of coercion, intimidation, threats, or physical force. When notified of a sexual assault – or an attempt of sexual assault – the College will attempt to honor the wishes of the victim regarding notification of police and will make available College/community resources. However, there may be circumstances in which the College will deem it necessary to report the incident to the police. If you feel you have been sexually assaulted please speak to a Student Housing staff member, a security officer, or another trusted College employee. It is Glen Oaks Community College’s desire to help you as you move through this difficult time and we can help to connect you with resources such as counseling should you need it.

 

If you feel you are a victim of harassment, sexual assault, violence, or any other policy violation listed above, please notify the Director of Student Housing. For more information on sexual violence and your reporting options, visit the Public Safety area on the College’s webpage and click on the Title IX option.


13. NOISE

Student Housing is intended to be a living and learning community. As such, the residents must be able to study and sleep when necessary. Housing staff members have the right to confront and address what they deem to be excessive, disruptive behavior that is disrespectful to others in the immediate outside vicinity of the living area (e.g. sidewalks or entryways). Residents may be asked to quiet down, may be referred to professional staff members, may face judicial sanctions, and/or individuals and groups may be asked to leave the area.

The following policies have been developed to ensure the residents of Student Housing are free to live and study peacefully:

13.1 Courtesy Hours
Glen Oaks Community College has a 24-Hour Courtesy policy, which means that the right to study and sleep supersedes the privilege to entertain oneself or others. A “24-Hour Courtesy” policy upholds the College’s commitment to providing an environment where students may experience academic success. Noise, which is audible beyond the confines of one’s room/apartment, is prohibited and may result in disciplinary action. Students are free to have radios, stereos, televisions, etc. in their rooms, but the amplification should be controlled so that neighbors both inside and outside of the building are not disturbed. Speakers must not face or be placed in windows. The use of headphones or earbuds are encouraged. Failure to keep the noise level of sound equipment reasonable may result in removal of the equipment from the student’s room and/or other appropriate sanctions.

13.2 Quiet Hours
Student Housing also has “Quiet Hours” from 10 p.m. to 8 a.m. Sunday-Thursday, 11 p.m. to 8 a.m. Friday-Saturday. During this time no noise should be heard outside of an individual suite. Students in public areas should refrain from making any unnecessary noise or being disruptive.

13.3 Finals Week
Quiet hours also apply the week of finals, 24 hours a day.


14. PETS

Residents are not allowed to keep pets of any kind on campus. Feeding and temporarily keeping of animals in or around living areas is also prohibited. Residents who do so will be subject to a fine, cleaning and fumigation fees, as well as disciplinary action.

A pet addendum must be completed for a service animal or emotional support animal prior to the animal being brought into Glen Oaks Community College Housing. Please visit the Support Services for Students with Disabilities Office in Student Services for more information.


15. POSTINGS

Registered student organizations may request information to be distributed to each resident by obtaining authorization and approval from the Director of Student Housing. Once approval is provided, Housing staff will coordinate the delivery of the information.

Any postings, flyers or advertisements from a non-registered Glen Oaks Community College student organization, Glen Oaks Community College student (including Student Housing residents), or any outside entity will need stamped/written approval from the Director of Student Housing. The Director reserves the right to deny approval for postings deemed inappropriate for the residence hall and may take down any non-approved postings.

Glen Oaks Community College considers the entire exterior suite door, wall surrounding the exterior door, and hallway walls to be under the governance of Student Housing. Any postings deemed inappropriate may be removed by staff.

Only authorized Housing personnel are permitted to post or distribute materials. At no time may postings be slid under Student Housing room doors, except for those authorized by Student Housing.


16. RECREATIONAL EQUIPMENT, HORSEPLAY OR SPORTS

Bicycles, skateboards and inline skates may not be used inside Student Housing or campus buildings. In addition, students may not play basketball, football, hockey, Frisbee, participate in wrestling, boxing or any other type of physical activity inside the facility as these activities may injure others or damage property. Under no circumstance is school property to be used in horseplay in the halls (wet-floor signs, carts, chairs, trash cans, etc.)

17. RESIDENCE HALL ENTRY

Non-residents may not enter the building without a resident host. Residents must sign all guests in and out at the front desk.

18. SELF-LEADERSHIP

All residents are expected to conduct themselves in a manner that promotes and supports the well-being of the community as well as the well-being of other members of the community. Therefore, the College reserves the right to confront behavior that is detrimental to the student or infringes upon the rights and sensitivities of others. In addition, any activities that take place in the suite belonging to the resident, whether the resident is present or not, are the responsibility of that resident.

19. SOLICITATION AND MEDIA IN THE BUILDINGS

In order to maintain a comfortable and safe living and learning environment the Director of Student Housing must approve all individuals looking to solicit in the building and must be notified of any unscheduled media (e.g. newspaper, television reporters) visits to the building.

Resident students may be contacted by media sources that have not been scheduled through Student Housing or Glen Oaks Community College. If unscheduled media will be in the Student Housing building or resident(s) are planning to be interviewed, they are required to obtain permission from the Director of Student Housing and the Executive Director of Communications and Marketing.


20. LOCK-OUT

Any resident that request entry into their suite/room will be required to provide Housing staff a legal form of photo identification. At no time will the Housing staff grant entry into another resident’s suite or room. Students will receive two courtesy entries per semester. After that, a $5 charge will be added to their student account each time a lock out occurs.

21. TRASH AND LITTERING

Under no circumstances is trash to be placed outside of a suite in the hallway. All residents must take their trash outside to the dumpsters on a regular basis. More than 2 full trash bags (13 gallon or larger) are not allowed in a suite at any given time. Trash must be placed in the dumpsters, not next to the dumpsters. Trash cans in public areas are not to be used by residents to dispose of personal trash.

Charges may result for improper trash disposal including trash left outside suites, in hallways, beside dumpsters, around public trash cans, etc.


22. TRESPASSING

Entry into any completely or partially closed Student Housing area (including any area that is locked) is prohibited. Residents will be issued a student ID card which will provide student access to appropriate doors. Any guests who have been banned from Student Housing and attempt to reenter are trespassing.

23. WEAPONS AND HAZARDOUS SUBSTANCES

The display, possession, use, or intent to use firearms, ammunition, firecrackers, weapons, explosives, or other hazardous objects or substances is prohibited in Student Housing and is a zero tolerance offense. Students will be removed from housing for violation of this policy. Weapons, explosives and other hazardous objects/substances covered by this regulation shall include, but are not limited to, the following: gasoline, biological hazards (human excrement/vomit), pepper spray or Mace, handguns, rifles, shotguns, BB guns, pellet guns, air/CO2 guns, paint guns, soft air guns, blow guns, or sling shots, longbows, compound bows, crossbows, and arrows, all knives (with the exception of culinary knives used solely in kitchen areas or for cooking purposes), and martial arts weapons (e.g., nun chucks, swords and throwing stars).

These policies and guidelines are governed by and subject to applicable Michigan and federal law. Any inconsistency or conflict between these policies and such law shall be controlled and resolved by reference to those laws.


24. WINDOWS AND WINDOW SCREENS

For safety purposes, windows and screens must not be removed. To protect residents and maintain the environment, do not throw or drop anything out of a Student Housing window. No one is permitted to exit, enter, or pass items in or out of the building via a window. Out of respect for other residents, speakers and sound systems may not be placed on window sills or aimed out windows.

25. SUITE / ROOM CONDITION EXPECTATIONS

Glen Oaks Community College Maintenance Staff will not make alterations or adjustments to the furniture in a student’s room and/or suite. This includes but is not limited to: beds, bed rails, wardrobes, drawers, tables, shelves, desks, chairs, kitchen appliances or refrigerators. Student may rearrange or adjust furniture (e.g. bed height) but may not disassemble it.

25.1 Suite / Room upon Check–Out
Suites are to be cleaned and in their original state upon move out. All furniture must be in original location within suite/room and assembled in the same manner as it was prior to the students move-in.

25.2 Failure to Vacate
Residents are responsible for personal property at all times. When residents have not vacated as scheduled (internal transfers, removals, as well as the end of an agreement period) or have not removed personal property, Housing staff will make a reasonable attempt to contact the residents via phone, email, and physical mail. Residents who have not vacated as scheduled or at the end of an agreement period will be charged $150 a day for each day they remain in the space. If after 48 hours, the resident has not vacated, personal property will be removed and stored at the resident’s expense.Residents will be billed $20 an hour per employee involved in removal of personal property and a storage fee of $350. Personal property removed by Glen Oaks Community College Housing staff will be stored for 7 days. After 7 days, the items will be considered abandoned and donated to charity or discarded. Glen Oaks Community College and Glen Oaks Community College Student Housing is not liable for damage to or loss of property that might occur during removal or disposal. Residents will be billed for all costs incurred in removing personal property and restoration of the unit to usable space.

Housing Violations
and Student Conduct Process

The Student Housing staff at Glen Oaks Community College is committed to maintaining a safe and productive learning environment. To accomplish this goal, the department has developed Housing policies that reflect the values and standards of the community. Given our community is comprised of individuals with diverse backgrounds, lifestyles, and beliefs, the established policies and procedures aim to protect the rights of members of the College community, individually and collectively.

The Student Housing staff strives to provide a living/learning environment where students can benefit by learning and demonstrating appropriate behavior, and foster an environment where residents and their guests understand that individuals are responsible for their actions and that there are consequences to inappropriate behavior. The Housing staff will confront issues as they become aware of them. Staff may learn of situations in a variety of ways including, but not limited to: completion of duty rounds, resident reports, desk aide reports, parent phone calls, social media sites, building cameras and/or information from the other college employees.

Glen Oaks Community College’s philosophy of discipline is one of education. While there are consequences for violations of community standards of behavior, our goal is to help students grow and learn from their mistakes and become active and positive members of our community. Residence assistants or any College staff will contact a professional staff member when situations become escalated or it is apparent that a resident/guest poses a threat to himself or others, when there is a violation of campus or state/federal law or for any other situations where staff deems it necessary. It is easy for residents to be upset when they are confronted by a staff member and become argumentative and non-compliant. Residents are expected to be cooperative, understanding, and patient when confronted by a staff member.

The Assistant Dean of Students and Director of Student Housing are responsible for adjudication of cases in which a resident violates the terms and conditions as stated in the Student Housing Agreement and Student Housing Handbook. When a violation occurs, the Resident Assistant, Assistant Director of Student Housing, and/or the Director of Student Housing will inform the resident of the alleged violation in writing. The resident shall have up to 24 hours to prepare a response. Based on the information gathered, the Director of Campus Housing or the Assistant Dean of Students will render a decision and inform the resident of that decision both verbally and in writing.

Violations of the Student Housing Agreement and Student Housing Handbook can be categorized as Level I, Level II, and Level III violations. Students with multiple violations may receive more severe sanctions within their violation level. The sanctions listed below are recommendations; they are not meant to be absolute as violations will be handled on a case-by-case basis. All sanctions are implemented according to the judgment of the Director of Student Housing, Judicial Board, or the Assistant Dean of Students.

Level I Violations: Examples of Level I violations include, but are not limited to, violation of guest policy, horseplay, bicycles in the housing unit, disregard of courtesy hours, and sports in the housing unit, etc. Possible sanctions include community service, probation, educational projects, letter of apology, and removal from common area.

Level II Violations: Examples of Level II violations include, but are not limited to, smoking, violation of pet policy, alcohol, disrespect, and use of candles, etc. Possible sanctions include community service, educational projects, probation, counseling, and removal from living area.

Level III Violations: Examples of Level III violations include, but are not limited to, any act of violence, sexual assault, theft, weapons, noncompliance with college officials, and tampering with fire equipment. Possible sanctions include: suspension/expulsion from Student Housing and/or the College, termination of contract, mandatory counseling, and fines.

 

The protocol for managing policy violations within Student Housing may fall under the Glen Oaks Community College Student Code of Conduct. Students looking for further information on the Glen Oaks Community College Student Code of Conduct and processes should refer to the College Catalog. As resident students, you are responsible for both Glen Oaks Community College campus policies and Student Housing policies as outlined in this booklet. You are required to read and know all policies.

Privacy Policy Summary

Glen Oaks Community College maintains student educational records and is responsible for access to and release of records in accordance with the Family Educational Rights and Privacy Act (FERPA). Additionally, where applicable, GOCC utilizes the same standards with regard to the release of information on an applicant or prospect. For the complete college policy, please see the Glen Oaks FERPA page. Students wishing to sign a Release of Information Request Form should contact the Registration Office in Student Services at 269-294-4259.