Glen Oaks Community College

Tuition & Fee Refund Policy

Glen Oaks believes that students should be allowed to attend at least one class meeting without penalty.  During that class meeting, students can review the detailed requirements of the course syllabus and determine if they would like to continue in the course or not.  In light of this principle, the following refund policy has been adopted.

  • Any student who officially drops a course or courses within the first 10 percent of the academic period may receive a full refund of 100% of tuition and fees. Students will be granted a full refund of paid tuition and fees with no academic penalty.
  • Students who registered for a course that is cancelled by the College will be refunded all tuition and fees relative to the cancelled course.
  • No refunds of tuition and fees will be made for withdrawals after the first 10 percent of the academic period.
  • Any course section that is dropped after the stated 100% drop period will be processed as a course withdrawal (grade of W on the academic transcript) subject to the tuition and fees of the course.
  • If a student does not officially drop the class(es) by the refund deadline, the charges will remain on his/her account and the student is responsible for payment and any collection costs.  Not attending or not paying does not constitute an official drop. To drop and receive a refund, you must initiate an official course drop prior to the drop deadline. College employees are not responsible for submitting schedule adjustments on behalf of the student.
  • A refund may not be granted if you are administratively withdrawn from the College for disciplinary or attendance reasons.

Refunds - Special Circumstances

A written request for a refund needs to be submitted to the Vice President of Student Services requesting a full refund of all tuition.  This request will be reviewed by the Refund Review Committee, consisting of the Registrar, Chief Financial Officer/Controller and Director of Financial Aid. The decision of the committee determines whether the refund is approved or denied. Students may appeal using the Due Process procedure.  The following circumstances are those which may result in a full refund:
  1. Induction or activation of the student into the U.S. Armed Forces.
  2. Death of the enrolled student or a parent, spouse or dependent.
  3. Verifiable incapacity, illness, or injury to the student which prevents the student from returning to school for the remainder of the semester.
Refunds for students on Federal financial aid are controlled by Federal Methodology or Federal Pro Rata Refund Policies.  The handling of special circumstances such as those listed above is outlined within the Federal Financial Aid regulations available in the College’s Financial Aid Office.

Non-Financial Aid Refund Information

Non-Financial Aid refunds will begin the week after the last day to drop with 100% Refund. Refunds will be made via ACH or a physical refund check. An accurate address must be on file with our Registration Office for the refund process to be started and successful.

If no additional changes will be made to the student account, the refund process can begin immediately by contacting the GOCC Cashier’s Office on 269-294-4235. Please note the refund request must come from the student.

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