CARE Team
Concerned About a Student? We're Here to Help.
Everyone faces challenges from time to time. Personal, academic, emotional, or behavioral concerns can affect a student's ability to succeed in college and in life. The Glen Oaks Community College Campus Assessment, Response, and Evaluation (CARE) Team provides a supportive, coordinated approach to helping students overcome challenges while promoting a safe, welcoming, and inclusive campus community.
The CARE Team works with students, faculty, staff, and community members to identify concerns early, connect individuals with appropriate resources, and help remove barriers that may impact student success.
Report a Concern
If you are concerned about a student's well-being, behavior, or safety, we encourage you to submit a Student Concern Report.
If the situation is an emergency involving an immediate threat to someone's safety, a weapon, a medical emergency, or criminal activity, call 911 immediately.
What Is the CARE Team?
The Campus Assessment, Response, and Evaluation (CARE) Team is a multidisciplinary group dedicated to supporting the well-being and safety of the Glen Oaks Community College community.
The team brings together professionals from across the college, including:
- Student Services
- Academic Affairs
- Counseling and Basic Needs Support
- Student Conduct
- Housing and Residential Life
- Campus Safety
By working collaboratively, the CARE Team assesses concerns, coordinates support, and connects students with campus and community resources.
Our Mission
The CARE Team is committed to creating a caring campus where every student has the opportunity to succeed by:
- Supporting students experiencing personal, academic, emotional, or behavioral challenges
- Helping faculty, staff, and students address concerns before they become crises
- Connecting individuals with appropriate campus and community resources
- Promoting student well-being and academic success
- Identifying behaviors that may require intervention or additional support
- Creating a safe, respectful, and supportive learning environment
When Should You Submit a CARE Report?
You do not need to know whether a situation is "serious enough" before making a report.
A single concern may not require intervention, but when combined with previous reports, it may help the CARE Team identify a student who needs assistance.
If something feels concerning, it's always appropriate to let us know.
Faculty: Signs a Student May Need Support
Faculty interact with students regularly and are often the first to notice changes that may indicate a student is struggling.
Consider submitting a report if you observe:
- Significant changes in attendance
- Declining quality of coursework or assignments
- Concerning conversations, emails, or communications from the student
- Noticeable changes in behavior, appearance, or personal hygiene
- Statements expressing hopelessness
- Comments about self-harm or suicide
Students: Concerned About a Friend or Classmate?
Students are often the first to recognize when a friend or classmate is struggling.
Please consider submitting a report if another student is experiencing:
- Withdrawal from friends or campus activities
- Frequent absences or missed assignments
- Significant changes in mood, behavior, or appearance
- Disruptive, concerning, or unhealthy behaviors
- Disturbing messages or conversations
- Statements about hopelessness, self-harm, or suicide
Reaching out could help someone receive the support they need.
What Happens After You Submit a Report?
Every report is reviewed carefully by the CARE Team.
Depending on the circumstances, the team may:
- Assess the information provided
- Reach out to the student to offer support
- Connect the student with appropriate campus or community resources
- Monitor the situation when immediate intervention is not necessary
- Contact the person who submitted the report if additional information is needed
Because of federal and state student privacy laws, the CARE Team cannot share details about any outreach, interventions, or outcomes involving an individual student.
All reports are handled as privately as possible, with information shared only with college employees who have a legitimate educational or safety need to know.
Frequently Asked Questions
Q: What types of concerns should be reported
A: You should report concerns involving emotional distress, behavioral changes, academic struggles, disruptive behavior, threats to safety, or situations where you believe a student may need additional support.
Q: Can I submit a report even if I'm not sure?
A: Yes. You do not have to determine whether a situation meets specific criteria. The CARE Team reviews every report and determines the appropriate response.
Q: Is my report confidential?
A: Reports are handled as privately as possible. Information is shared only with college employees who need the information to provide support or maintain campus safety.
Q: Will I find out what happened after I submit a report?
A: Generally, no. Student privacy laws prevent the college from sharing information about outreach efforts or outcomes involving individual students.
Q: When should I call 911 instead?
A: Call 911 immediately if there is:
- An immediate threat to someone's safety
- A crime in progress
- A weapon present
- A medical emergency
- Dangerous, violent, or threatening behavior
You're Not Alone
Supporting students is a shared responsibility. Whether you're a student, faculty member, staff member, or community member, reporting concerns helps Glen Oaks create a safer, healthier, and more supportive campus for everyone.
If you're worried about someone, don't wait.