Allied Health

Allied Health careers are among the most demanded by health care clinics, hospitals, physician offices and health care businesses according to the Michigan Department of Labor.

Glen Oaks Community College prepares students in a number of careers that meet this growing demand for qualified health care workers. Visit the different areas below to read about the exciting opportunities available today at GOCC!

Medical Assistant Program

Medical Assistant Program

Organizations of Interest

The Certified Medical Assistant is one of the most sought after careers in the healthcare field as a result of the diversity in the skill preparation. The Medical Assistant’s skills are utilized in both the administrative and clinical aspects of the medical office. Phlebotomy, medical administration and surgical assisting are among the many clinical skills acquired in the Medical Assisting Program. Employers of our students when surveyed regarding the last 5 years have reported 100% satisfaction in our Graduates. Likewise students are equally satisfied with the quality of the education that they receive and their preparedness to walk into a job immediately after graduation. The Glen Oaks Community College Medical Assistant program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB).

The Commission on Accreditation of Allied Health Education Programs is located at 25400 US Highway 19 North, Suite 158 Clearwater, FL 33763, Phone: 727-210-2350, www.caahep.org

Graduates of the accredited program are eligible to sit for the national certification examination. Passing the examination allows the graduate to become a Certified Medical Assistant (CMA-AAMA). The Medical Assistant can further his or her education by earning an Associate of Applied Science in Allied Health. The Medical Assistant Certificate is a competency-based program of study. According to the U.S. Bureau of Labor Statistics the job growth is expected to be 23% between the years of 2014-2024 with a Median Pay of $15.17 per hour or $31,540 per year.

Accreditation

The Glen Oaks Community College Medical Assistant program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB).

The Commission on Accreditation of Allied Health Education Programs is located at 25400 US Highway 19 North, Suite 158, Clearwater, FL 33763, Phone: 727-210-2350, www.caahep.org.

Advisory Board Meeting

Carol Naccarato, Director of Allied Health/Medical Assisting, lead the yearly meeting on April 10, 2019 at Glen Oaks community College. The purpose of the Advisory board is to assess the needs of the program by gathering input from the medical community, students, instructors and the medical advisor.

Allied Health Advisory Board Meeting Attendees

During the meeting, the program director presented the outcomes from this past year review (2018) by the Medical Assisting Education Review Board (MAERB). The yearly data as well as the five-year weighted average data demonstrated compliance with outcome thresholds in student retention, job placement, graduate satisfaction, and employer satisfaction.

The data for the 2016-year cohort indicates:

  • Retention was 100% meaning students that started the program finished it.
  • Placement was 100% meaning all of the students received jobs.
  • Student and Employer Satisfaction was 100%
  • Certification Exam Pass Rate on 1st Attempt was 100%

The data for the 2017-year cohort indicates:

  • Retention was 83% meaning students that started the program finished it.
  • Placement was 60% meaning all of the students received jobs.
  • Student and Employer Satisfaction was 100%
  • Certification Exam Pass Rate on 1st Attempt was 80%
Pictured Meeting Attendees
Attendees pictured front row from left to right are:

Josh McMullen, Courtney Jordan, Analiz Correa, Brandi Monroe, Darci Skrzyniaz, and Nicki Notestine

Center row from left to right are:

Carol Naccarato, Dr. Patricia Morgenstern, Dr. Kristy Davis, Caitlyn Burch, Hope Bailey, Janice Reed

Back row from left to right are:

Marlene Livingston, Brittany Gray, Ryan Bazant, Cynthia Miller, Erin Ruckert, Christa Smith

Medical Assisting Outcomes Assessment

Institution Name:
Glen Oaks Community College

City, State: Centreville, MI
ID Number: 6085
Program Type: Certificate

2019 Annual Report Dashboard – MAERB
Submission of an Annual Report Form (ARF) is required of all Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited medical assisting programs. The report is submitted through the Medical Assisting Education Review Board (MAERB). The ARF is used for reporting the outcomes identified in the Standards: retention, job placement, graduate and employer satisfaction, and medical assisting credentialing. The data is reported for a five-year period.


Year Retent Grad Part Grad Sat Place Emp Part Emp Sat Exam Part Exam Pass # Grads
by admit
year		 # Grads
by year of
grad
>=60% >=30% >=80% >=60% >=30% >=80% >=30% >=60%
2018 71.43% 50% 100% 66.67% 75% 100% 100% 66.67% 4 6
2017 85.71% 100% 80% 5 5
2016 100% 100% 100% 5 7
2015 88.89% 100% 85.71% 8 7
2014 70% 100% 100% 7 6
5 YR 81.58% 50% 100% 66.67% 75% 100% 100% 87.10% 29 31
Outcomes Assessment - Column Descriptions

Retent(ion): Reflects the percentage of Medical Assisting students that graduated versus those that started but did not complete the program.

Place(ment): Reflects the percentage of Medical Assisting students that were employed after completing the program.

Grad Part: Graduation Participation reflects the percentage of Medical Assisting graduates that filled out and returned a Survey of the Medical Assisting program and its quality.

Grad Sat: Graduation Satisfaction reflects the percentage of Medical Assisting graduates that expressed satisfaction with the education that they received in the Medical Assisting program.

Emp Part: Employee Participation reflects the percentage of Employers of our Medical Assisting graduates that filled out and returned a Survey regarding how well the Glen Oaks program prepared their newly employed Medical Assistant.

Emp Sat: Employee Satisfaction reflects the percentage of Employers of our Medical Assisting graduates that filled out and returned a Survey regarding how well the Glen Oaks program prepared their newly employed Medical Assistant.

Exam Part: Exam Participation reflects the percentage of Glen Oaks Medical Assisting graduates actual took the national Certified Medical Assistant (American Association of Medical Assistants) CMA (AAMA) Exam.

Exam Pass: Exam Passage rate reflects the percentage of Glen Oaks Medical Assisting graduates who actual took the national Certified Medical Assistant (American Association of Medical Assistants) CMA (AAMA) Exam and passed it on the first attempt.

# Grad by admit: Number of graduates by admission per year of the program.

# Grad by grad: Number of graduates per year of the program.


Nurse Aide Program

Nurse Aide Program

The Nurse Aide Course is designed to guide you in learning the skills required for certification as a nurse aide. The course will give you the skills needed to do your duties as a (NA) nurse aide and prepare you for the state certification exam. The lessons will help you better understand your residents, and in turn help you to understand your role in relation to these residents.

All of the information included in the Nurse Aide Student Packet can be found in the sections below.
Or a printable PDF version of the packet can be downloaded via the Program Packets area located on this page.
Class Dates & Times

Fall 2020 – ALH 104, Sec. 2
(10/19/2020 – 11/13/2020) Monday thru Friday
1st three weeks:
Dates & Time: Monday 10/19/20 – Friday 11/6/20 (9:00am to 1:15pm)
Location: Glen Oaks (F208)
4th week:
Dates & Time: Monday 11/9/20 – Friday 11/13/20 (6:00am to 12:30pm)
Location: Heartland Health Care Facility, Three Rivers
Winter 2021 – ALH 104, Sec. 1
(1/11/2021 – 2/5/2021) Monday thru Friday
(Monday, January 18 college closed MLK day)
1st three weeks:
Dates & Time: Monday 1/11/21 – Tuesday 1/26/21 (9:00am to 1:15pm)
Wednesday 1/27/21 & Friday 1/28/21 (9:00am to 3:00pm)
Location: Glen Oaks (F208)
4th week:
Dates & Time: Monday 2/1/21 – Friday 2/5/21 (6:00am to 12:30pm)
Location: Heartland Healthcare Facility, Three Rivers
Winter 2021 – ALH 104, Sec. 2
(2/15/2020 – 3/12/2020) Monday thru Friday
1st three weeks:
Dates & Time: Monday 2/15/21 – Friday 3/5/21 (9:00am to 1:15pm)
Location: Glen Oaks (F208)
4th week:
Dates & Time: Monday 3/8/21 – Friday 3/12/21 (6:00am to 12:30pm)
Location: Heartland Healthcare Facility, Three Rivers
Winter 2021 – ALH 104, Sec. 3
(4/12/2021 – 5/7/2021) Monday thru Friday
1st three weeks:
Dates & Time: Monday 4/12/21 – Friday 4/30/21 (9:00am to 1:15pm)
Location: Glen Oaks (F208)
4th week:
Dates & Time: Monday 5/3/21 – Friday 5/7/21 (7:00am to 1:30pm)
Location: Cass County Medical Care Facility

Testing Dates for CNA Courses

Fall 2020 – ALH 104, SEC 1

Testing Dates: November 3, 2020 (9 a.m. to 5 p.m.)

Fall 2020 – ALH 104, SEC 1

Testing Dates: November 11, 2020 (9 a.m. to 5 p.m.)

Fall 2020 – ALH 104 – SEC 2

Testing Dates: November 17 & 18, 2020 (9 a.m. to 5 p.m.)

Winter 2021 – ALH 104 – SEC 1

Testing Dates: March 10 & 11, 2021 (9 a.m. to 5 p.m.)

Winter 2021 – ALH 104 – SEC 2

Testing Dates: March 30 & 31, 2021 (9 a.m. to 5 p.m.)

Winter 2021 – ALH 104 – SEC 3

Testing Dates: May 24 & 25, 2021 (9 a.m. to 5 p.m.)

Enrollment & Registration

Important Information Regarding Enrollment
Required Steps to register for and attend ALH 104 Nurse Aide course:
  1. Obtain Nurse Aide Packet and review it entirely for eligibility requirements. The packet information is available here, or physical copies are available from the Allied Health Office. (F203)
  2. New students will need to complete a Glen Oaks Admissions Application.
  3. Complete the ICHAT Background Check. Instructions can be found in the Nurse Aide course packet. (pg.7) or in the Criminal Background Checks area below.
  4. Complete the online Criminal Check Consent Form and attach a copy of a Photo Identification with Signature (such as a driver’s license, passport, or Michigan ID card). This identification must be current (non-expired) and must have a photograph and a signature. The Criminal Check Consent Form can be found in the Nurse Aide course packet (pg. 9)  and online. Students must have a social security number to take the state certification test
  5. Bring ICHAT report, completed Criminal Check Consent Form (or submit online), and copy of your driver’s license/state photo ID to the Allied Health Department. (F203)
  6. Register for the ALH 104 Nurse Aide course in Student Services.
  7. Payment is due upon registration.
  8. Complete a TB Skin Test. Check at IMED in Three Rivers or another walk in clinic (this takes at least 3 days to complete since the test has to be administered and then read after 48 hours).
  9. Bring TB test results to the Allied Health Office no later than 1 week prior to the start of class.
  10. Attend class and purchase necessary uniform, name badge, and other required items.

NOTE: Copies of IChat, Background Check Report, Criminal Check Consent Form, Driver’s License/State Photo ID, and TB Test Results MUST be on file with the Allied Health Department (F203) by start of first class or student will be dropped from class.

Estimated Costs

Tuition per contact hour
In district
$126		 Service Area
$157		 State of Michigan
$192		 Out of State
$228
Tuition for ALH 104 per 6 contact hours $756.00 $942.00 $1,152.00 $1,368.00
Fees Course fee, Student, General, includes liability insurance $240.00 $240.00 $240.00 $240.00
Subtotal: $996.00 $1,182.00 $1,392.00 $1,608.00
Item costs
Textbook – How to Be Nurse Assistant and On-Line Resources $32.00 book & $15.00 workbook
ICHAT Background Check $10.00
TB test (cost varies but may be obtained at IMED and similar clinics for this cost) $18.00
Uniform (must be purchased in GOCC bookstore – green scrubs)
XS – XL XXL -4X
(use this one for figuring)
Shirt $25.00 $25.00
Pant $25.00 $25.00
(not included in costs)
Scrub Jackets (Optional) $30.00
*Shoes (White) $35.00 (Bookstore Does Not Sell)
*Watch with 2nd hand $30.00 (Bookstore Does Not Sell)
In district Service Area State of Michigan Out of State
Approximate Total Cost
(without additional testing fees listed below**)		 $1,171.00 $1,357.00 $1,567.00 $1,783.00
**Prometric-Certified Nurse Aide Evaluation Program (TEST), fee is not collected by GOCC. It is paid directly to Prometric Inc., contracted with the State of Michigan to test nurse aides and maintain Michigan’s Certified Nurse Aide registry. $125.00 prepaid
(See Prometric Packet for info)

*White tennis shoes (clean) and a watch with a 2nd hand are required, but you may already own these items so they are not figured in to the initial approximate costs.

COURSE MAY BE ELIGIBLE FOR FINANCIAL AID, CHECK WITH FINANCIAL AID STAFF. Financial assistance may be available through Michigan Works! Southwest for students not qualifying for FAFSA. Please call 269-488-7617 for more information.

Name Badge

In order to go to clinical at the nursing home, you MUST obtain a name badge.

  • Please make sure you have registered for the class before obtaining this badge
  • You must go to Student Services with your schedule to have your picture taken
  • You must wear your nurse aide green scrub top for your name badge picture

Criminal Background Checks

Criminal Background Checks

Criminal background checks are mandatory for all nursing, nurse aide and allied health students at the student’s own expense.

All information gained will be held in strictest confidence.

IMPORTANT NOTICE:
Students with criminal convictions
should consider another profession

Students with felonies or certain misdemeanor convictions will NOT be admitted as outlined below.

Students entering a nursing, nurse aide or allied health program must give permission to do a criminal activity check to comply with Michigan Compiled Laws, Section 333.20173. No student will be admitted to the program if convicted of a felony, or attempt/conspiracy to commit a felony within 15 years preceding the date of admission; or a misdemeanor conviction involving abuse, neglect, assault, battery, criminal sexual conduct, fraud, theft (or similar misdemeanor in state or federal law) against a vulnerable adult within 10 years of conviction.

Additionally, ANY criminal convictions may prevent admission to nursing/allied health or nurse aide program/course. Applicants should know that criminal activity of any sort may prevent:

  1. Clinical placements in the program (making success in the program impossible).
  2. The ability to be licensed as a nurse or other healthcare worker.
  3. Employment in the field of nursing, nurse aide care or allied health professions. Employers do not have to hire anyone with a criminal background and some employers are refusing to hire those who have past criminal activity.
Criminal activity associated with substance abuse is particularly damaging to the candidacy of an applicant.

Currently the Michigan State Board of Nursing investigates candidates eligible to sit for nursing/allied health or nurse aide licensure for the following issues:

  1. Felony conviction
  2. Misdemeanor conviction punishable by imprisonment for a maximum of 2 years
  3. Treatment for substance abuse in the past 2 years
  4. Malpractice settlements. Awards or judgments in the past 5 years
  5. Having federal or state health professional license or registration revoked, suspended, or otherwise disciplined; been denied a license; or currently with disciplinary action pending against the applicant
  6. Having been fired, censured, or requested to withdraw from a health care agency staff or have your staff privileges involuntarily modified
  7. Filed or written a licensing application in another US jurisdiction
  8. Filed a license application in Michigan
  9. Hold another license in another state

A determination is made by the state at that point whether or not the candidate may be licensed. No one at GOCC can make the decision about eligibility for licensing. We can only confer a certificate or degree, not a state license to practice nursing or any other healthcare occupation. Questions or concerns about licensing should be directed to MSBON at or to the state agency regulating other healthcare occupations.

Due to recent enactment of a new Michigan law, many health care employers are routinely not hiring anyone with criminal backgrounds, regardless of licensure status. Also, all health care agencies routinely drug screen applicants for jobs and employees randomly to maintain patient safety and to curtail the employer’s liability.

Criminal Background Check Policy

Policy 3.21E

Posted: August 30, 2018
Nursing & Allied Health Policy

Criminal Background Check Policies

Changes are taking place within the healthcare facilities at the national and state levels in order to maintain the safety of patients/clients within their agencies who are receiving care.

In September 2004 the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), which accredits healthcare facilities across the nation, enforced background screening and has set requirements mandating that students in a healthcare field must now complete the same background check as hospital employees.

February 2006, Governor Jennifer Granholm signed legislation to strengthen criminal background checks in long term care facilities stating, “This legislation is to protect our state’s most vulnerable citizens”. Long term care will include skilled nursing facilities, long-term care hospitals, hospitals with swing beds, intermediate care facilities for persons with mental retardation, home health agencies, residential care and assisted living facilities and hospices. This law is in effect as of April 1, 2006.

To be in compliance with JCAHO requirements, the above law and the Michigan Compiled Laws Section 333.20173, students in nursing and allied health programs, must complete background investigations to be able to use clinical sites. The student will incur the cost of the background investigation. The nursing and allied health department contracts with an outside agency to conduct these services.

Admission or readmission to any healthcare program will be denied for the following: Any felony conviction or attempt/conspiracy to commit a felony within 15 years preceding the date of admission. OR any misdemeanor within 10 years prior to application that involved or is similar to the following:

  1. Abuse, neglect, assault, battery
  2. Criminal sexual conduct
  3. Fraud or theft against a vulnerable adult (as defined by the Michigan penal code or similar misdemeanor in state or federal law), but not limited to such crimes against a vulnerable adult.
  4. Criminal activity involving controlled substances such as sale, possession, distribution or transfer of various narcotics or controlled substances.
  5. Any alcohol related misdemeanor.
Once admitted to a allied health/nursing program or nurse aide course, students subsequently convicted of crimes listed above will be dismissed from the Nursing Program or Nurse Aide Course. It is the student’s responsibility to report changes in the status of his/her criminal background to the Director of Nursing.

Adopted 4/12/06, modified 7/12/17

ICHAT Background Check Instructions & Information

This is a requirement for participation in the nurse aide course and must be done before you start classes.

This background check costs $10.00 and you will need a major credit card or a debit card with a credit card logo:

  • Go to the ICHAT website and register as an ICHAT user.
  • Click on “GET STARTED”.
  • Click on the “Click here to register” link next to “New User” to register as a new user. Registration Instructions
  • Complete the form to register as an ICHAT user.
  • Once the user account is activated, click “Home” on the top menu, and then click “Get Started.”
  • On the Log In page, enter the chosen Username/Email and correlating password
  • Read the “Terms and Conditions” before clicking “I accept the Terms and Conditions of using ICHAT as a registered User,” then click “Log In.” Use the ICHAT Tutorial for Background Search to learn how to enter info for a background search.
  • For questions or assistance, please contact the ICHAT Help Desk by phone at 517-241-0606, by Fax at (517) 241-0866, or via email at MSP-CRD-ICHATHelp@Michigan.gov.

IMPORTANT NOTICE: This is an initial background check in the State of Michigan that covers the past 3 years. It is for the purpose of your participation in the clinical portion of the nurse aide course. If you have not resided in Michigan for 3 years, you will need to do a totally different background check, so please get in touch with our office.

Glen Oaks Community College cannot guarantee that the State of Michigan will issue you a certification for nurse aide or that an employer will hire you, if you have felonies or misdemeanors on your record that fall under the category which exempts an individual from working in the health care field, even if they are several years in the past.

Full disclosure of any convictions is REQUIRED, and the Consent Form enclosed requires you to state your complete understanding of this issue.

You need to return the Criminal Record Check Consent Form and a copy of your completed ICHAT check to the Allied Health office to register for the class.

Criminal Record Check Consent Form
As a health careers student at Glen Oaks Community College, it is the policy of the Institution to secure criminal conviction history from the State of Michigan through the ICHAT Background screen. Please provide your consent via our online Criminal Record Check Consent Form, or a copy can physically be turned in to the Allied Health office with all other required documentation.

Non-Discrimination Statement

Non-Discrimination Statement

It is the policy of Glen Oaks Community College that no discriminatory practices based on gender/sex, race, religion, color, age, national origin, disability, height, weight, or any other status covered by federal, state or local law be allowed in providing instructional opportunities, programs, services, employment or in policies governing student conduct and attendance. Any person believing that Glen Oaks Community College or any part of the organization has engaged in a discriminatory practice should contact the Civil Rights Coordinator at 62249 Shimmel Rd., Centreville MI 49032 Phone: (269) 467-9945 or (888) 994-7818.

Contact Info

Allied Health Team

Anne Fries

  • Position: Executive Assistant to the Director of ALH/MA
  • Office Location: F-Wing, F203
  • Phone Number: (269) 294-4261
  • Email: afries936@glenoaks.edu
   Anne Fries

Carol Naccarato

  • Position: Director of Allied Health/Medical Assisting
  • Office Location: F-Wing, F204
  • Phone Number: (269) 294-4332
  • Email: cnaccarato@glenoaks.edu
   Carol Naccarato

Marlene Livingston

  • Position: Faculty – Allied Health
  • Office Location: F-Wing, F203
  • Phone Number: (269) 294-4228
  • Email: mlivingston@glenoaks.edu
   Marlene Livingston

Allied Health Programs

Practicum Preparation

Practicum Paperwork Deadlines:

Students completing a practicum in the following semesters will need to have all paperwork turned in to Anne or Carol by the dates listed.

Fall June 30th
Winter October 31st
Spring February 28th

For more detailed information about the different Programs & Degrees, please review the full description pages below:

Medical Assistant Certificate
Medical Administrative Specialist Certificate
Phlebotomy Technician Certificate
Health Care Worker Certificate
Coding Specialist/Physician-Based Certificate
Associate of Applied Science in Allied Health
Academics
Program Packets
All packets are provided in printable PDF format. Please select from the choices below in order to download the selected packet.

Nursing Division

Allied Health

Departmental Pages